Jessamie Jean Pagente
Panabo City,PHILIPPINES/REGION X1
Summary
Detail-oriented Administrative Officer managing office operations and payroll for over 500 employees while ensuring HMRC compliance. Streamlines internal processes to enhance efficiency and prepares comprehensive reports to support management decisions. Skilled in data management and compliance auditing, driving improvements that optimise workflow and employee satisfaction.
Overview
16
16
years of professional experience
Work History
Administrative Officer
ANFLO BANANA CORPORATION
PANABO CITY, PHILIPPINES
06.2010 - Current
- Managed daily office operations, maintaining efficient workflow and meeting administrative deadlines.
- Handled daily office activities, including data entry and database auditing, maintaining smooth operations.
- Answered calls and emails efficiently, recording accurate messages and swiftly following up on enquiries.
- Maintained organised and updated file systems for easy staff use.
- Handled customer inquiries and complaints professionally, contributing to enhanced customer satisfaction.
- Worked as part of administrative team, identifying and suggesting improvements to internal administration processes and systems.
- Organised and maintained files and databases in a confidential manner, adhering to data protection regulations.
- Created employee attendance reports verifying compliance with company policy.
- Supported the HR department in processing payroll records, ensuring accuracy in timekeeping to prevent delays in employee payments.
- Prepared detailed reports and presentations for management, facilitating informed decision-making.
- Entered and verified computer data to create reliable records.
Payroll Specialist
ANFLO BANANA CORPORATION
PANABO CITY, PHILIPPINES
06.2010 - Current
- Processed monthly payroll for over 500 employees, adhering strictly to HMRC regulations and deadlines.
- Supported end-to-end payroll for high-volume headcounts, processing accurately and efficiently.
- Prepared and processed monthly and bi-weekly payroll documentation for timely disbursement.
- Identified and resolved payroll discrepancies, ensuring accurate employee compensation.
- Checked payslips and reports to support payroll validation and reconciliation processes.
- Maintained accurate records of employee pay structures and personal data.
- Addressed employee queries on pay, tax codes, and deductions, enhancing understanding and trust in payroll processes.
- Collected employee time information from employees or supervisors and validated information.
- Updated employee records in collaboration with HR, ensuring accurate documentation of promotions, leavers, and personal details.
- Managed maternity, paternity, sick, and holiday pay calculations according to company policies and statutory requirements.
- Maintained confidentiality of payroll information, upholding strict data protection standards to safeguard employee privacy.
- Collaborated with finance team to ensure accurate payroll journal entries, supporting the integrity of financial statements.
Education
Bachelor of Science - INFORMATION TECHNOLOGY
DAVAO DEL NORTE STATE COLLEGE
PANABO CITY01-2010
Skills
- Office management
- Payroll administration
- Compliance auditing
- Data protection
- Records management
- Documentation control
- Data confidentiality
- Report preparation
- Data entry
- Data entry speed
- Process improvement
- Administrative tasks
- Customer service
- Customer relations
- Conflict resolution
- Problem Resolution
- Time management
- Multitasking efficiency
- Team collaboration
- Efficient communication
- Communication skills
- Interpersonal communications
- Attention to detail
- Employee support
- Complaint handling
- Data entry speed
Languages
English
Intermediate
B1
Interests
- Loves to explore any ideas that improves my skills and knowledge
Timeline
Administrative Officer
ANFLO BANANA CORPORATION
06.2010 - Current
Payroll Specialist
ANFLO BANANA CORPORATION
06.2010 - Current
Bachelor of Science - INFORMATION TECHNOLOGY
DAVAO DEL NORTE STATE COLLEGE