Jessa Mae Yunson
Child Care Inc
Manila
Work History
Billing Clerk
- Processed tuition invoices, payment postings, and account updates with accuracy.
- Reconciled billing records against receipts and child care account ledgers.
- Resolved parent billing questions and clarified charges, credits, and balances.
- Maintained confidential financial records and supported compliance with billing procedures.
- Handled account payments and provided information regarding outstanding balances.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Monitored outstanding invoices and performed collections duties.
- Maintained confidentiality of sensitive customer information by adhering to strict privacy guidelines, upholding the company''s reputation for professionalism in handling personal data.
- Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
- Enhanced client satisfaction by promptly responding to inquiries and resolving billing issues professionally.
- Generated daily, weekly and monthly reports for billing department.
HMO -Health Maintenance Organization
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Phil Health Clerk
10 Years 2 Months- Maintained confidential child health records and updated immunization documentation for compliance.
- Reviewed daily attendance and health screenings to identify symptoms requiring follow-up.
- Coordinated medication logs and parent communications for children with special health needs.
- Assisted staff with first aid response and basic illness monitoring during care hours.
- Entered medical data accurately into records systems and resolved missing documentation.
- Provided compassionate assistance to patients with special needs, ensuring their comfort during visits.
- Provided excellent customer service by addressing patient inquiries or concerns with professionalism and empathy, fostering a positive atmosphere within the healthcare setting.
- Improved patient satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
- Built strong relationships with patients through effective communication skills, fostering trust and loyalty within the clinic community.
- Entered data and verified completeness and accuracy.
- Assisted medical staff with patient care, ensuring proper documentation and communication between departments.
Cashier Clerk
10 Years 2 Months- Processed cash, card, and electronic payments accurately at point of sale.
- Balanced cash drawer and resolved discrepancies with careful attention to detail.
- Issued receipts and recorded transactions in payment tracking systems.
- Assisted parents and staff with tuition, billing, and account questions.
- Followed payment procedures and protected confidential customer information.
- Addressed customer concerns professionally while delivering courteous service.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Processed cash, card, and check payments accurately at point of sale.
- Issued receipts and maintained organized transaction records for families.
- Balanced cash drawer and resolved discrepancies with attention to detail.
- Assisted parents with billing questions and payment-related inquiries.
- Maintained confidentiality while handling family payment and account information.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Performed cash, card, and check transactions to complete customer purchases.
Timeline
Phil Health Clerk
Child Care Inc
09.2016 - 2026Read More
Cashier Clerk
Child Care Inc
09.2016 - 2026Read More
Billing Clerk
Child Care Inc
Read More
HMO -Health Maintenance Organization
Child Care Inc
Read More