Jessa Mae Carcuevas
Quezon City
Summary
Dedicated and detail-oriented Administrative Assistant with 10+ years of experience in office operations, communication, and administrative tasks. Proven skills in scheduling, file management, and basic bookkeeping, complemented by a background in hotel/restaurant management. Proficient in English and Filipino, with a commitment to enhancing business success and operational efficiency. Currently serving as Assistant Manager, overseeing daily administrative functions.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Chadz Appliance Repair Shop
Quezon City
01.2021 - Current
- Oversaw daily administrative operations, ensuring efficient workflow and policy adherence.
- Managed office resources, including procurement and inventory control.
- Assisted in developing administrative procedures to improve operational efficiency.
- Provided leadership to administrative staff, fostering a collaborative environment.
- Led team scheduling and coordination to enhance productivity.
- Facilitated communication between management and staff.
- Monitored team performance and provided feedback for improvement.
- Managed vendor relationships and negotiated contracts to optimize supply costs.
Admin assistant
NGA Systems Technologies Corp.
Quezon City
10.2011 - 10.2015
- Managed administrative tasks, including scheduling, correspondence, and file management.
- Coordinated communication between departments and external clients.
- Maintained office supplies inventory.
- Prepared reports, presentations, and documents for management.
- Assisted in event planning and coordination.
- Supported the accounting department with basic bookkeeping tasks and financial report preparation.
Sale Crew
Minute Burger
Davao City
10.2010 - 05.2011
- Managed cash register operations, ensuring transaction accuracy and balanced accounts.
- Maintained a clean and organized sales floor and stock area.
- Collaborated with team to meet sales targets and improve store performance.
- Managed inventory by receiving, stocking, and replenishing merchandise.
- Prepared sales reports to support performance tracking.
- Addressed customer inquiries and resolved complaints to ensure customer satisfaction.
Education
Bachelor of Science - Hotel and Restaurant Management
Philippine Women's College of Davao
Davao City04-2008
Skills
- Office administration
- Scheduling
- File management Basic
- Bookkeeping
- Money handling
- Customer service
- Decision-making
- Problem-solving
- Customer relations
- Employee scheduling
- Customer relationship management (CRM)
- Employee performance evaluation
- Multitasking
- Microsoft office expertise
LANGUAGE
English
Filipino
Timeline
Assistant Manager
Chadz Appliance Repair Shop
01.2021 - Current
Admin assistant
NGA Systems Technologies Corp.
10.2011 - 10.2015
Sale Crew
Minute Burger
10.2010 - 05.2011
Bachelor of Science - Hotel and Restaurant Management
Philippine Women's College of Davao