Politics
Jess Al Lao
IT Technician, Human Resource Officer
Cagayan De Oro City
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
1
1
Certification
3
3
Languages
Work History
IT Technician
Diamond Millennium Corporation
06.2017 - 08.2023
- Maintained office PCs, networks and mobile devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and Computers.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Configured systems according to prescribed software and hardware frameworks.
- Installed and configured operating systems and applications.
- Created user accounts and assigned permissions.
- Monitored system performance to identify potential issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Helped streamline repair processes and update procedures for support action consistency.
- Tested new software and hardware prior to deployment.
- Diagnosed and troubleshot hardware, software and network issues.
Census Enumerator
Philippine Statistics Authority
City Of San Jose Del Monte Bulacan
08.2015 - 09.2015
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Communicated with Census takers via phone to answer questions and expedite process.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Coded data from participant interviews.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Performed field staff duties critical to completing accurate count in hard-to-reach communities.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained and submitted records of hours worked, miles driven and expenses incurred to facilitate accurate reporting measures.
- Attended team meetings to develop job knowledge.
- Brought relevant language skills and cultural familiarity to successfully access neighborhood residents.
- Served as last line of defense to obtain accurate count for federal funding and fair political representation.
- Completed surveys by rechecking contact information before ending each call.
- Investigated candidate history and employment claims to confirm eligibility for positions.
- Conducted interviews with participants to assess eligibility.
Education
Master's in Management - Major in Public Administration
Philippine Christian University
Taft Avenue Manila 08.2023 - Current
Bachelor of Science in Business Administration - Major in Human Resource Management
Capitol University
Cagayan De Oro City 03.2023 - 03.2024
Associate in Computer Technology - Information Technology
Bestlink Colleges of The Philippines
Quezon City 03.2015 - 03.2015
Skills
Debugging
Certification
Safety Officer 1
Interests
Affiliations
Mindanao Electrons Eagles Club
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Preference
Work Type
Full TimeWork Location
On-SiteTimeline
Safety Officer 1
09-2023
Master's in Management - Major in Public Administration
Philippine Christian University
08.2023 - Current
Bachelor of Science in Business Administration - Major in Human Resource Management
Capitol University
03.2023 - 03.2024
IT Technician
Diamond Millennium Corporation
06.2017 - 08.2023
Census Enumerator
Philippine Statistics Authority
08.2015 - 09.2015
Associate in Computer Technology - Information Technology
Bestlink Colleges of The Philippines
03.2015 - 03.2015
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