Jessa Alicia Galon
Caloocan City
Summary
A goal-oriented woman with commendable skills covering organization and time management who is eyeing on different opportunities that will be of benefit to one's personal and career growth with strengths in handling and prioritizing multiple tasks in any working environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Payroll Specialist & Chief Operating Officer
Arga-J Group of Companies
01.2023 - Current
- In charge of preparing the biweekly pay slips of the employees containing their compensation, necessary government contributions, and other deductions if applicable that is to be collated for the bank to process.
Business Development Associate
ECA Partners
08.2024 - 02.2025
- In charge of collaborating closely with a US Director in acquiring third-party executive leads by utilizing diverse sourcing strategies to generate high-quality prospects and effectively converting them into sales opportunities.
Customer Support Representative
Freelance
07.2024 - 02.2025
- In charge of handling customer tickets and addressing inquiries, resolving issues, and providing product information with the goal to ensure positive customer experience and maintaining high satisfaction levels.
Client Solutions Advisor
FactSet Philippines Inc.
07.2023 - 07.2024
- In charge of catering to clients' financial requests through telephone, email, instant message, and proprietary communication channels regarding the firm’s technological applications and create necessary Excel formulas.
Executive Assistant to the Senior Vice President
BPI Private Wealth
08.2022 - 06.2023
- In charge of supporting the Private Wealth head of the company in overseeing the day-to-day functions and administrative responsibilities.
PLDT Management Trainee
Redberg Enterprise
06.2021 - 08.2022
- In charge of working under the supervision of the different managers employed in the family business in order to develop the necessary skills and gain the essential knowledge needed.
Founder & President
FOURCE Corporation
09.2018 - 08.2021
- A brand that was conceptualized by women, for women.
- FOURCE is a multifunctional safety device that boasts a combination of four essential tools. A flashlight, pepper spray, a safety alarm, and an emergency power bank, combined in one small product.
Back-End Support Analyst
Arga-J Inc.
07.2020 - 09.2020
- In charge of processing the documents to be sent to PLDT for confirmation regarding WiFi installations.
Assistant Dispatch Officer
Arga-J Inc.
07.2018 - 07.2018
- In charge of checking and processing the submitted requirements by each fieldwork agent to be able to schedule the installment date to the firm’s installer/s and to the customer who wishes to avail the CIGNAL TV service.
Project Head for Operations & Finance
Young Entrepreneurs' Society
12.2019 - 03.2020
- Streamlined project management processes by implementing Agile methodologies and improving team communication.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
Young Ambassador
UNICEF (United Nations Children's Fund)
09.2018 - 08.2019
- In charge of attending events, promoting organizational advocacies, and supporting initiatives to increase public awareness and engagement
Assistant Vice President for Documentations
Young Entrepreneurs' Society
09.2019 - 08.2020
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
Education
High School - Accountancy, Business And Management (ABM)
Miriam College
Quezon City, Metro Manila, Philippines04.2018
Bachelor of Science - Entrepreneurship
De La Salle University
Manila, Metro Manila, Philippines03.2022
Skills
- Lead Generation
- Payroll Processing
- Executive Support
- Strong Attention to Detail
- CRM Software Proficiency
- Teamwork & Collaboration
- Analytical & Critical Thinking
- Customer Relationship Management
- Office Administration & Internal Management
- Client Needs Assessment & Complaint Resolution
- Data Analysis & Report Generation (eg, Microsoft)
- Workflow Optimization & Process Automation (eg, using Excel formulas, Zoho, pdfFiller, etc)
Accomplishments
- National Round Semi-Finalist, Alibaba Get Global Challenge - 08/2020
- Silver Practicum Awardee, FOURCE Corporation (College Practicum) - 03/2022
- Most Innovative Product Awardee, FOURCE Corporation (College Practicum) - 03/2022
Extra-Curricular Activities
- Assistant Team Leader for Events (Quest: True Colors), Young Entrepreneurs' Society at the De La Salle University - 05/2021
- Project Head, Young Entrepreneurs' Society at the De La Salle University - 10/2019
- Assistant Team Leader for Events (Quest: Embracing the Search for the Unknown), Young Entrepreneurs' Society at the De La Salle University - 08/2019
Certification
- Advanced Leadership Training for Managers, BusinessCoach Inc. - 02/2025
- The Future Assistant: How to Become a Game-Changing Digital Assistant, Marcusevans Professional Training - 01/2023
- People Management Skills Training, BusinessCoach Inc. - 05/2022
Timeline
Business Development Associate
ECA Partners
08.2024 - 02.2025
Customer Support Representative
Freelance
07.2024 - 02.2025
Client Solutions Advisor
FactSet Philippines Inc.
07.2023 - 07.2024
Payroll Specialist & Chief Operating Officer
Arga-J Group of Companies
01.2023 - Current
Executive Assistant to the Senior Vice President
BPI Private Wealth
08.2022 - 06.2023
PLDT Management Trainee
Redberg Enterprise
06.2021 - 08.2022
Back-End Support Analyst
Arga-J Inc.
07.2020 - 09.2020
Project Head for Operations & Finance
Young Entrepreneurs' Society
12.2019 - 03.2020
Assistant Vice President for Documentations
Young Entrepreneurs' Society
09.2019 - 08.2020
Young Ambassador
UNICEF (United Nations Children's Fund)
09.2018 - 08.2019
Founder & President
FOURCE Corporation
09.2018 - 08.2021
Assistant Dispatch Officer
Arga-J Inc.
07.2018 - 07.2018
High School - Accountancy, Business And Management (ABM)
Miriam College
Bachelor of Science - Entrepreneurship
De La Salle University
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