Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jessa V Alicaway

Jessa V Alicaway

Cebu

Summary

I’m a dedicated Virtual Assistant with a strong background in education, customer service, and administration. My experience as a Science Teacher at Sisters of Mary School–Girlstown and with companies like Hewlett-Packard and JP Morgan Chase has equipped me with excellent communication, organization, and multitasking skills. I’m proficient in Microsoft Office and CRM tools, skilled in data management, scheduling, and client support, and capable of handling diverse tasks with accuracy and professionalism. Currently pursuing my Juris Doctor degree at the University of San Jose–Recoletos, I continue to refine my analytical and problem-solving abilities. I’m passionate about helping clients stay organized, efficient, and focused on growth while ensuring every task is completed with excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Representative

Hewlett-Packard Sales
10.2020 - 06.2021

Teletech, Lahug, Cebu City, 6000, Philippines

Senior High School Science Teacher

Sisters of Mary School-Girlstown
05.2019 - 03.2020

City of Talisay, 6045, Cebu, Philippines

Customer Service Representative

JP Morgan Chase-Debit Account
05.2019 - 08.2019

Teleperformance, Lahug, Cebu City, 6000, Cebu, Philippines

Education

JURIS DOCTOR -

University of San Jose Recoletos
Cebu City, Philippines
01.2027

Bachelor of Secondary Education - Physics

Cebu Normal University
Cebu City, Philippines
01.2019

Skills

  • Administrative support, documentation, and scheduling
  • Proficient in Microsoft Word, Excel, and PowerPoint
  • CRM tools, data entry, and customer record management
  • Customer relationship management and sales communication
  • Conflict resolution and problem-solving under pressure
  • Call and email handling with accuracy and professionalism
  • Analytical thinking and legal research (Juris Doctor studies)
  • Strong multitasking, time management, and organization
  • Adaptability, reliability, and commitment to continuous learning
  • Team collaboration and effective interpersonal communication
  • Professionalism, integrity, and attention to detail

Certification

  • Licensed Professional Teacher
  • Licensed Financial Advisor

Timeline

Sales Representative

Hewlett-Packard Sales
10.2020 - 06.2021

Senior High School Science Teacher

Sisters of Mary School-Girlstown
05.2019 - 03.2020

Customer Service Representative

JP Morgan Chase-Debit Account
05.2019 - 08.2019

Bachelor of Secondary Education - Physics

Cebu Normal University

JURIS DOCTOR -

University of San Jose Recoletos
Jessa V Alicaway