Jessa Matta
Iloilo City,Iloilo
Summary
Motivated professional demonstrating strengths in people management and operational support. Adapts to dynamic environments through effective communication and strategic thinking. Committed to contributing to team success and enhancing organisational performance.
Overview
1
1
Language
8
8
years of professional experience
Work History
People & Operations Executive
TravelsHolding
Dublin, Remote
12.2025 - 08.2026
- Lead recruitment, onboarding, and full employee lifecycle management.
- Coordinate cross-departmental workflows, ensuring alignment with organizational standards.
- Oversee office administration, vendor management, and resource allocation to support smooth operations.
- Drive continuous improvement initiatives to strengthen team performance and operational outcomes.
- Maintain accurate documentation, reporting, and records for HR and operational activities.
Teller
Ocean Fast Ferries inc.
Iloilo City, Iloilo
11.2018 - 07.2021
- Process deposits, withdrawals, transfers, and loan payments accurately.
- Issue cashier’s checks, money orders, and other financial instruments.
- Balance cash drawers daily and maintain transaction records.
- Greet and assist customers with professionalism and courtesy.
- Resolve customer inquiries and escalate issues when necessary.
- Detect and report suspicious activities to prevent fraud.
- Safeguard customer information and maintain confidentiality.
- Support colleagues in achieving branch performance goals.
Education
Bachelor of Science - Hotel and Restaurant Management
St. Threrese-MTC Colleges
M.H. Del Pilar Street, Molo, Iloilo City, Iloilo01-2018
Skills
- Strategic Thinking
- Leadership & People Management
- Operational Efficiency
- Data analysis
- Executive communication
- Interpersonal skills
- Strategic Leadership
Languages
English
Advanced
C1
Timeline
People & Operations Executive
TravelsHolding
12.2025 - 08.2026
Teller
Ocean Fast Ferries inc.
11.2018 - 07.2021
Bachelor of Science - Hotel and Restaurant Management
St. Threrese-MTC Colleges