Google Suite
Jesha Kaye Ouano
Dispatch/Supply Chain
Butuan, Province of Agusan del Norte,AGN
Summary
Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
10
10
years of professional experience
Work History
Dispatcher
AJG Transport
01.2023 - 04.2025
- Maintained open communication with customers and drivers by answering calls, responding to emails, providing delivery updates, resolving issues, and ensuring seamless coordination throughout the shipping process.
- Coordinated with drivers to create and optimize delivery routes, considering traffic and road conditions, while monitoring vehicle locations to ensure timely arrivals.
- Monitored weather conditions, traffic, and vehicle performance to anticipate delays or hazards and maintain delivery efficiency.
- Provided training and guidance to new dispatchers.
- Ensured accurate documentation was maintained at all times by regularly auditing records related to shipments.
Dispatcher
GH Logistics
04.2021 - 01.2023
- Tracked weather conditions to identify potential delays or risks that could affect delivery schedules.
- Assisted in the recruitment process for new drivers and evaluating qualifications for potential hires.
- Ensured accurate documentation was maintained at all times by regularly auditing records related to shipments.
- Processed paperwork accurately and efficiently to maintain compliance with industry regulations and standards.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Tracked and monitored vehicle performance and maintenance.
Social Media Manager
Shelfana
09.2021 - 03.2022
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Increased brand awareness by developing and implementing effective social media strategies.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Improved online community sentiment by implementing proactive customer service approach on social media.
- Implemented content calendar to ensure timely and organized posting across all channels.
Teacher
Cabadbaran Baptist Academy
05.2019 - 03.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Executive Assistant
Cabadbaran Baptist Academy
06.2015 - 04.2019
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information
with discretion and tact. - Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
Bachelor of Science -
Bachelor of Science: Secondary Education
Cabadbaran, Province Of Agusan Del Norte, Philippines 05.2001 -
Skills
Dispatch coordination
Software
Canva
Microsoft Office
Samara
Outlook/Slack
Loadstop
Timeline
Dispatcher
AJG Transport
01.2023 - 04.2025
Social Media Manager
Shelfana
09.2021 - 03.2022
Dispatcher
GH Logistics
04.2021 - 01.2023
Teacher
Cabadbaran Baptist Academy
05.2019 - 03.2021
Executive Assistant
Cabadbaran Baptist Academy
06.2015 - 04.2019
Bachelor of Science -
Bachelor of Science: Secondary Education
05.2001 -
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