A position that will enable me to use my strong organizational skills, educational background, and ability to work well with people enables me to make a position contribution to the company. I have excellent organizational skills. I can work under pressure and with minimal supervision and I can handle a team with a service oriented environment. I can communicate properly in English and Filipino both in oral and written correspondence. A few secretarial skills I have include filing, data entry and telephone answering. I am honest, trustworthy and hard working.
Overview
16
16
years of professional experience
1
1
Language
Work History
English Tutor
Kung Family
Kowloon Bay
01.2020 - 01.2026
Teaching them the basic english 2 to 3 kids in a week
Improved students' written and verbal English skills through personalized learning programs.
Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
Taught students study techniques and strategies for succeeding
ADMIN STAFF
DE JESUS-BELTRAN & CO. WORLD ENGLISH INC.
San Fernando Pampanga
10.2014 - 09.2020
Center Manager is have a lot of responsibility, and this job requires great leadership skills. Whether you're managing a branch, you need to know how to handle 10 to 15 people or clients professional/non-professional. You'll need to keep a level head, be able to multitask and have excellent people skills.
Manage the Centre, coordinate the operations
Responsible payroll for my teacher, ensure the schedule and objectives are met
Secure the adherence to company policies and guidelines.
Organize, planning and implementing strategies
Monitoring operations cost, budgets and resources
Communicate with clients and evaluate their needs and specifications
Create reports analyze and interpret data
Established positive relationships with customers and other staff members.
Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Established and maintained strong relationships with colleagues through regular meetings and communication.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Developed and improved time management and organizational skills to maximise personal productivity.
Supported the professional development of team members by regularly sharing best practices, encouraging ongoing learning, and promoting a culture of continuous improvement.
Increased team productivity with introduction of flexible work-from-home policy.
Analyzed performance data to identify trends and areas for improvement.
Developed and maintained secure, up-to-date database for tracking project progress.
Managed complex schedules and logistics for executive meetings, ensuring all materials were prepared in advance.
Created and maintained detailed records of all office activities.
Reviewed files, records and other documents to obtain information to respond to requests.
Conducted thorough market research to inform strategic planning sessions.
Compiled and analyzed data to produce reports.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Supported staff on special assignments and ad hoc projects.
Informed and supported business leaders through consistent communication and administrative support duties.
Responded sensitively and competently to service customers with diverse cultural backgrounds.
Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
Improved project completion rates by implementing agile methodologies.
HR ASSISTANT/CASHIER/ACCOUNTING STAFF
PC GILMORE COMPUTER CENTER INC.
New Manila
05.2013 - 01.2014
HR Assistant
Responsible for sourcing/ screening the applicant
Responsible for keeping files of employee
Timekeeping/ Payroll of daily time record 50 employee
Responsible for the benefits of employee
Responsible for conduct orientation for the new hired
Responsible for paying taxes and permits.
Cashier/Accounting staff
Receiving all the payments
Calculating all the sales
Responsible for calculate the balances
Responsible for financing, banking
Identify and apply any special rates, discount, credit terms relevant
ADMIN STAFF
WORLD ENGLISH REVIEW CENTER GILMORE
New Manila
05.2013 - 01.2014
Manage the social media accounts.
Accommodate and assist inquiry / clients 3 daily
Update all the paper works in the center
Follow up all concerns, like by clients
ON THE JOB TRAINING (OJT)
BARASOAIN COMPUTER SYSTEM
Bulacan
04.2011 - 04.2011
Whether you're managing a group of sales people in retail.
Accredited by: Department of Trade & Industry
Accommodate 10 clients per day
ASSISTANT MANAGER/TECHNICIAN
RRB CYBERTRONIX CENTER
Guiguinto
06.2010 - 01.2011
Handling all the costumers, provide the all services.
Troubleshoot - trace and correct faults in a technical or hardware system.
Managing the center, assist costumers needs.
CASHIER
ERAMEG MERCHANDISE
Guiguinto
10.2010 - 12.2010
Assist customers 5 clients in a day
Receiving the payments
Calculate all the payments
Education
Bachelor of Science - Hotel and Restaurant Management
DR YANGA’S COLLEGE’S INC
Wakas, Bocaue, Bulacan
04.2011
Vocational course - Computer Hardware Servicing
ATEC TECHNOLOGICAL COLLEGE
Tabang, Guiguinto, Bulacan
06.2010
Skills
Cleaning and organization
Strong teamwork
File management
Administrative support
Organizational and time management skills
References
Rocky Marvin, Nucup, Examinations Manager, (0917) 517 2581, De Jesus-Beltran & Co. World English Inc., 3F LC Building, Jose Abad Santos Avenue, Dolores, City of San Fernando, Pampanga
Ronaldo, Valdez, Senior Encoder, (0975) 207 9855, Civil Service Commission Region III, Capital Compound, City of San Fernando, Pampanga
Timeline
English Tutor
Kung Family
01.2020 - 01.2026
ADMIN STAFF
DE JESUS-BELTRAN & CO. WORLD ENGLISH INC.
10.2014 - 09.2020
HR ASSISTANT/CASHIER/ACCOUNTING STAFF
PC GILMORE COMPUTER CENTER INC.
05.2013 - 01.2014
ADMIN STAFF
WORLD ENGLISH REVIEW CENTER GILMORE
05.2013 - 01.2014
ON THE JOB TRAINING (OJT)
BARASOAIN COMPUTER SYSTEM
04.2011 - 04.2011
CASHIER
ERAMEG MERCHANDISE
10.2010 - 12.2010
ASSISTANT MANAGER/TECHNICIAN
RRB CYBERTRONIX CENTER
06.2010 - 01.2011
Bachelor of Science - Hotel and Restaurant Management