Jesaneth Flores
San Pablo City, Laguna,Philippines
Summary
Seasoned professional with extensive experience across a range of industries. Excels in creating and maintaining positive relationships with customers, clients and the public.
Overview
7
7
years of professional experience
Work History
BANK AMBASSADOR
GOTYME BANK
11.2024 - 03.2026
- Guided clients through the step-by-step digital account opening process.
- Explained bank features, perks, and new app updates clearly.
- Resolved customer concerns and technical account issues efficiently.
VIRTUAL ASSISTANT
ASTT TRANSLATION PTE LTD
07.2022 - 02.2026
- Managed emails and deadlines for translation projects.
- Onboarded and guided new members on company tasks.
- Provided administrative assistance for the client's ventures in Real Estate, Forex, and Crypto.
- Handled diverse tasks to ensure smooth daily operations.
ADMINISTRATIVE AND FINANCE STAFF
MAKILING MEDICA
03.2021 - 06.2022
- Organized company files, created quotations, and handled general administrative paperwork.
- Handled daily cash receipts, bank deposits, and tracked accounts receivable and payments.
- Coordinated with suppliers, prepared Purchase Orders (PO), and managed incoming deliveries and inventory.
- Managed shop accounts on Shopee, Lazada, and Foodpanda, including FB page inquiries and walk-in customers.
TELEMARKETER | MARKETING STAFF
DAVID LINK (MANILA) CORP
11.2018 - 03.2021
- Conducted outbound calls to acquire new clients and followed up with existing accounts for office equipment needs.
- Managed service schedules by coordinating with technicians for installations, repairs, and deliveries of biometric and security systems.
- Created monthly promotions and managed online listings to drive online sales.
- Developed and emailed professional business proposals to corporate clients for office machines and security solutions.
Education
BS - Entrepreneurship
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES OPEN UNIVERSITY SYSTEM
2023
BS - Industrial Engineering
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Sto. Tomas, Batangas2012
Skills
- Administrative & Financial Support
- E-commerce Management
- Customer Service & Client Assistance
- Data Entry & Record Management
- Email & Calendar Management
- Supplier & Client Coordination
- Digital Banking Assistance
- Strong Communication Skills
- Attention to Detail
- MS Office & Google Workspace
References
Available upon request.
Timeline
BANK AMBASSADOR
GOTYME BANK
11.2024 - 03.2026
VIRTUAL ASSISTANT
ASTT TRANSLATION PTE LTD
07.2022 - 02.2026
ADMINISTRATIVE AND FINANCE STAFF
MAKILING MEDICA
03.2021 - 06.2022
TELEMARKETER | MARKETING STAFF
DAVID LINK (MANILA) CORP
11.2018 - 03.2021
BS - Entrepreneurship
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES OPEN UNIVERSITY SYSTEM
BS - Industrial Engineering
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES