Jesabel Perez
Food Supervisor
Milaor
Summary
Possesses a commitment to delivering a customer service excellent and reputation for ensuring complete customer satisfaction. With several years of experience gained working in a number of F&B companies' local and abroad, I have amassed a wealth of experience a cross customer service, I have learned the ability to work with people from different cultures, respecting each other's differences by heart towards a harmonious working environment. My dedication to service has seen me win an award for consistent delivery of exceptional customer service. Now aiming to deliver similar result in a new challenging role.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Store Supervisor
Diet House Restaurant
Doha Qatar
01.2017 - 01.2019
- Supervised daily operations by directing customer service, inventory and sales operations.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Educated staff on strategies for handling difficult customers and challenging situations.
Senior Waitress
Maya La Chocolaterie / Tuile Cafe Dalma Mall
Musaffah Abu Dhabi
04.2013 - 01.2017
- Managed food resources, memorized orders, and coordinated customer service.
- Supervised server staff and simultaneously served personal section of tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Receptionist / Cashier
KIMONO KEN (Japanese Restaurant)
Mandaluyong City
10.2010 - 01.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
Customer Service Assistance
Max's Restaurant
Manila
03.2010 - 08.2010
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Developed strong communication and organizational skills through working on group projects.
Education
Teacher Certificate Program - Education
Naga College Foundation
Peñafrancia Ave., Naga City, Philippines 12.2020 - 06.2021
Bachelor Of Science In Industrial Technology - Food Technology
Camarines Sur Polytechnic College, Formerly BCAT
Peñafrancia Ave., Naga City, Philippines 06.2005 - 03.2009
Milaor National High School
San Jose, Milaor, Camarines Sur, Philippines 06.2001 - 03.2005
Skills
Leadership
Certification
Licensed Professional Teacher
Timeline
Licensed Professional Teacher
03-2023
Teacher Certificate Program - Education
Naga College Foundation
12.2020 - 06.2021
Store Supervisor
Diet House Restaurant
01.2017 - 01.2019
Senior Waitress
Maya La Chocolaterie / Tuile Cafe Dalma Mall
04.2013 - 01.2017
Receptionist / Cashier
KIMONO KEN (Japanese Restaurant)
10.2010 - 01.2012
Customer Service Assistance
Max's Restaurant
03.2010 - 08.2010
Bachelor Of Science In Industrial Technology - Food Technology
Camarines Sur Polytechnic College, Formerly BCAT
06.2005 - 03.2009
Milaor National High School
06.2001 - 03.2005
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