
Highly experienced Customer Service Professional proficient in researching and resolving customer problems by utilizing strong problem-solving and communications skills to deliver customer satisfaction. In-depth experienced assessing individual needs, up-selling and cross selling solutions to better serve both the customer and company. Detail-oriented, multi-tasker that excels in high volume customer service environments.
Data Management
Exceptional Telephone Etiquette
Scheduling/Planning
Client Support
Client Service and Support
Call Management
Report Generation
Complaint Resolution
Information Security
Data Collection
Product Knowledge
Call Center Operations
International Sales Support
Strategic Sales Knowledge