JERVIN RUIZ RIVERA
TEACHER'S LOAN AGENT
Bacoor, Province Of Cavite
Summary
Dynamic professional with extensive experience in loan servicing and document verification at Legazpi Saving's Bank. Proven ability to enhance customer satisfaction through effective communication and timely processing. Skilled in credit assessment and report generation, consistently achieving compliance and operational excellence while fostering strong client relationships. Adaptable and detail-oriented, committed to continuous improvement.
Overview
16
16
years of professional experience
Work History
Teacher's Loan Assistant
Legazpi Saving's Bank
02.2023 - Current
- Assembled important paperwork and disclosures for borrower.
- Communicated with customers daily to request information and complete paperwork.
- Monitored key dates to obtain information by deadlines.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in lending operations.
Sales Associate
LYRIC PIANO & ORGAN CORP
10.2018 - 02.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Family Driver
GALANG PRINTING PRESS
01.2017 - 09.2018
- Ensured punctuality for all appointments by planning efficient routes and adjusting to traffic conditions.
- Enhanced family safety by maintaining the vehicle in pristine condition and conducting regular inspections.
- Displayed professionalism and discretion at all times, respecting the family''s privacy during conversations and interactions.
- Handled emergency scenarios calmly and effectively, prioritizing passenger safety above all else.
LIGHT'S and SOUND RENTAL
PRO AUDIO
01.2013 - 12.2016
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
PRODUCT MERCHANDIZER
Unilever Philippines
01.2012 - 06.2012
- Achieved consistent compliance with corporate visual merchandising guidelines by conducting routine audits and addressing any identified discrepancies promptly.
- Increased product visibility by strategically arranging merchandise displays in high-traffic areas.
- Optimized inventory management, implementing a streamlined system for tracking stock levels and reordering products as needed.
- Implemented loss prevention measures by closely monitoring high-value merchandise and reporting any suspicious activity to store security personnel.
Ticketing Staff Member
TASTRANS GROUP OF COMPANIES
01.2009 - 06.2009
- Ensured optimal seat allocation by maintaining up-to-date knowledge of venue layouts and capacities.
- Provided support to supervisors during high-volume periods, assisting with additional tasks as needed.
- Maintained accurate sales records through diligent data entry and organization.
Education
High School Diploma -
CAVITE STATE OF UNIVERISITY
Imus, Province Of Cavite, Philippines 04.2001 -
High School Diploma -
SAINT MATTHEW ACADEMY
Bacoor, Province Of Cavite, Philippines 04.2001 -
Skills
Loan servicing
Loan underwriting
Document verification
Loan processing
Application reviews
Credit assessment
Report generation
Timeline
Teacher's Loan Assistant
Legazpi Saving's Bank
02.2023 - Current
Sales Associate
LYRIC PIANO & ORGAN CORP
10.2018 - 02.2023
Family Driver
GALANG PRINTING PRESS
01.2017 - 09.2018
LIGHT'S and SOUND RENTAL
PRO AUDIO
01.2013 - 12.2016
PRODUCT MERCHANDIZER
Unilever Philippines
01.2012 - 06.2012
Ticketing Staff Member
TASTRANS GROUP OF COMPANIES
01.2009 - 06.2009
High School Diploma -
CAVITE STATE OF UNIVERISITY
04.2001 -
High School Diploma -
SAINT MATTHEW ACADEMY
04.2001 -
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