Dynamic and results-driven Training Developer and Training Specialist with a strong background in developing high-impact e-learning materials, sales training modules, and voice-over scripts across multiple industries—including roofing, retail, telecom, payments, recruiting, and insurance. Known for transforming complex processes into clear, engaging, and instructional content that drives team performance and improves learner retention. Adept at collaborating directly with clients, aligning training solutions with business goals, and managing end-to-end content development from concept to delivery. Proven leadership in team management, coaching, and operational efficiency, with a commitment to quality, clarity, and continuous improvement.
Instructional Design & Content Creation
Sales & Performance Training
Leadership & Team Management
Client & Stakeholder Communication
Technical & Platform Skills
Customer Support & Communication
Soft Skills That Employers Value