Motivated and passionate individual who seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Bermaz Auto Philippines (Mazda Philippines)
03.2024 - 03.2025
Maintain customer relationship to customer inquiries and concern via live chat, text, and email.
Maintain inventory ongoing and outgoing units of loaner cars.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Performed research to collect and record data of preventive maintenance schedule of Mazda VIP clients.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Assisted coworkers and staff members with special tasks on daily basis.
Volunteered to help with special projects of varying degrees of complexity in other departments.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Completed forms, reports, logs, and records to quickly handle all documentation for customer service department.
Submit weekly and monthly reports timely to the senior head.
OFFICE ASSISTANT
Prudential Guarantee Assurance Inc.
09.2023 - 01.2024
Delivered clerical support by handling range of routine and special requirements
Handles insurance policies and official paperwork either for individual clients or corporations
Responsible for issuance of policy and updating assured clients for their renewal payments
Reviews and updates insurance policies for clients on a regular basis to ensure accuracy and efficiency when filing a claim
Updating databases from day to day basis and monthly renewal notices
Completed clerical tasks such as filing, copying, and distributing mail
Welcomed office visitors and alerted staff to arrivals of scheduled appointments
Maintained and updated office records, both digital and physical
OPERATIONS ASSISTANT INTERN
Asia Brewery, Inc
03.2023 - 05.2023
I worked directly with a team which has to organize the storage and distribution of goods
Encoding documents of claims and operations department
Responsible of transmitting outgoing documents to different departments communicating to other sales offices regarding truck trip incidents
Assisted associated departments with clerical and administrative support
CUSTOMER SERVICE COUNTER
Chowking - Checkpoint
09.2019 - 03.2020
Customer service with pleasing personality
Take orders and assemble orders accept payments in cash
Perform sales strategy to achieve sales target
INTERN
Honda Motor's Inc
04.2019 - 05.2019
Was responsible for multiple administrative/secretarial duties, maintained correspondence and records
Assisting and visiting clients and partners
Maintained clean and organized work environment and executed other duties as assigned by manager
Upselling and endorse new models product
Education
Bachelor of Science - Entrepreneurship
Saint Benilde International School
Calamba City, Laguna
08-2023
Accountancy, Business Management (ABM) - Senior High
Saint Benilde International School
Crossing, Calamba, Laguna
03-2019
Skills
Customer Service
Microsoft Office Proficiency
Detail-Oriented Data Input
Microsoft Office
Records and Email management
Administrative operations
Accomplishments
Business Summit 2023, 2023, Participated in regional educational summit by the Council of Dean's and Educators of Business (CODEB)
Business Stimulation Seminar, 2023, Host and Seminar Coordinator of Business Stimulation Seminar entitled 'The emerging wave of young entrepreneurs who represent the future generations of Business Leaders'
2022 Bazaar Project Entrepreneurs, 2022, Projects
Organization Association of Young Entrepreneurs, 2023, Coordinator about schools organized business seminars
Languages
English
Filipino
Certification
Google AI Training Workshop - February 25,2025
Business Freelancing Summit Freedom Initiative Ph Education - December 2025
Timeline
Administrative Assistant
Bermaz Auto Philippines (Mazda Philippines)
03.2024 - 03.2025
OFFICE ASSISTANT
Prudential Guarantee Assurance Inc.
09.2023 - 01.2024
OPERATIONS ASSISTANT INTERN
Asia Brewery, Inc
03.2023 - 05.2023
CUSTOMER SERVICE COUNTER
Chowking - Checkpoint
09.2019 - 03.2020
INTERN
Honda Motor's Inc
04.2019 - 05.2019
Bachelor of Science - Entrepreneurship
Saint Benilde International School
Accountancy, Business Management (ABM) - Senior High
Saint Benilde International School
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