Summary
Overview
Work History
Education
Skills
Educational Attainment
Trainings And Seminars Attended
Personal Information
Disclaimer
Timeline
JERRYLEN GALICIA

JERRYLEN GALICIA

Catanduanes

Summary

Professional with a strong focus on hospitality and customer service, fully prepared for this role. Consistently delivers exceptional dining experiences while upholding high standards. Works collaboratively and adapts to changing needs, proving reliability in fast-paced environments. Excellent communication skills, multitasking abilities, and problem-solving expertise. Approaches every situation with a positive and approachable demeanor.

Overview

19
19
years of professional experience

Work History

Domestic Helper

Reem Mohammed
03.2023 - 03.2025
  • Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
  • Managed laundry services, including washing, drying, folding, and ironing clothing items.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Maintained a clean, safe, and organized home environment for family members.

Sales Marketing

Hagreun Company
01.2019 - 03.2020
  • Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
  • Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
  • Analyzed market trends and competitor strategies, refining sales tactics for optimal performance.
  • Created comprehensive sales training materials that enhanced team productivity by reinforcing best practices in closing deals efficiently.

Administrative Aide

Sanguniang Panlalawigan
06.2015 - 12.2018
  • Maintained a clean and organized store environment to improve overall shopping experience for customers.
  • Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
  • Managed customer returns professionally, following store policies while ensuring client satisfaction.
  • Provided pricing information to customers regarding specific products.

Waitress

Jerry's Restaurant
03.2010 - 03.2015
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Cashier

Babes Grill Restaurant
11.2007 - 06.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Lady

Tan Merchandise
04.2006 - 06.2006
  • Maintained a clean and organized store environment to improve overall shopping experience for customers.
  • Balanced multiple tasks effectively, including assisting customers, stocking shelves, and maintaining cleanliness throughout the store.
  • Managed customer returns professionally, following store policies while ensuring client satisfaction.
  • Provided pricing information to customers regarding specific products.

Education

Secondary Level -

PANDAN SCHOOL OF ARTS AND TRADES, Pandan

Primary Level -

CARAMORAN CENTRAL ELEMENTARY SCHOOL

Vocational - Bread and Pastry Production NCII

CATANDUANES COLLEGES , Salvation Virac, Catanduanes
01.2018

Bachelor of Secondary Education - Social Science

CATANDUANES COLLEGES, Salvation Virac, Catanduanes
11.2017

Bachelor of Science - Office Administration

CATANDUANES COLLEGES, Salvation Virac, Catanduanes
03.2017

Skills

  • Sales presentations
  • Customer service
  • Greetings guests
  • Social media marketing
  • Multitasking Abilities
  • Organizational skills
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Time management
  • Verbal and written communication
  • Computer proficiency
  • Home maintenance
  • Elderly care
  • Childcare experience

Educational Attainment

CATANDUANES COLLEGES, Bachelor of Science in Office Administration, Bachelor of Secondary Education, Major in Social Science, Bread and Pastry Production NCII, PANDAN SCHOOL OF ARTS AND TRADES, Pandan, CARAMORAN CENTRAL ELEMENTARY SCHOOL

Trainings And Seminars Attended

  • ON THE JOB TRAINING, FIRST CATANDUANES ELECTRIC COOPERATIVE, INC., 07/05/16, 10/11/16
  • ON THE JOB TRAINING, DR. A.P ZANTUA MEMORIAL HOSPITAL, 12/05/16, 12/20/16
  • ON THE JOB TRAINING, DEPARTMENT OF AGRARIAN REFORM, 02/06/17, 02/23/17
  • PRE-EMPLOYMENT ORIENTATION, DEPARTMENT OF LABOR AND EMPLOYMENT, 03/27/17
  • CHILD GROWTH AND ADOLESCENT DEVELOPMENT, UNDERSTANDING HUMAN DEVELOPMENT - AN INVESTIGATIVE DOCUMENTARY, CATANDUANES COLLEGES, 10/17/17

Personal Information

  • Age: 34
  • Place of Birth: Catanduanes
  • Height: 5'
  • Weight: 45
  • Date of Birth: 06/06/90
  • Gender: Female
  • Nationality: Filipino
  • Marital Status: Single
  • Religion: Roman Catholic

Disclaimer

JERRYLEN F. GALICIA

Applicant

Timeline

Domestic Helper - Reem Mohammed
03.2023 - 03.2025
Sales Marketing - Hagreun Company
01.2019 - 03.2020
Administrative Aide - Sanguniang Panlalawigan
06.2015 - 12.2018
Waitress - Jerry's Restaurant
03.2010 - 03.2015
Cashier - Babes Grill Restaurant
11.2007 - 06.2009
Sales Lady - Tan Merchandise
04.2006 - 06.2006
PANDAN SCHOOL OF ARTS AND TRADES - Secondary Level,
CARAMORAN CENTRAL ELEMENTARY SCHOOL - Primary Level,
CATANDUANES COLLEGES - Vocational, Bread and Pastry Production NCII
CATANDUANES COLLEGES - Bachelor of Secondary Education, Social Science
CATANDUANES COLLEGES - Bachelor of Science, Office Administration
JERRYLEN GALICIA