JERRY MANGILA
ROOM ATTENDANT/MAINTENANCE
Angeles City, Province Of Pampanga
Summary
Dedicated Room Attendant with a proven track record at Hotel America, excelling in guest relations and maintaining stringent safety standards. Demonstrated ability to enhance guest satisfaction and reduce complaints through meticulous attention to cleanliness and prompt response to requests. Skilled in teamwork and adept in using housekeeping equipment, contributing to efficient operations and a positive guest experience.
Overview
6
6
years of professional experience
Work History
ROOM ATTENDANT
HOTEL AMERICA
2017.07 - 2023.10
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
Education
High School Diploma -
ANGELES CITY NATIONAL HIGH SCHOOL
PAMPANG ANGELES CITY 2001.04 -
Skills
Guest relations
Lost and found procedures
Maintenance reports
Housekeeping
Teamwork
Safety awareness
Timeline
ROOM ATTENDANT
HOTEL AMERICA
2017.07 - 2023.10
High School Diploma -
ANGELES CITY NATIONAL HIGH SCHOOL
2001.04 -