Jeron Dave Lambino
Las Pinas, Metro Manila
Summary
Results-driven Technical Business Analyst with expertise in MongoDB and data analysis at Systems And Software Consulting Group Inc. Proven ability to gather requirements and create data flow diagrams, enhancing client communication and collaboration with developers. Committed to delivering technical support and facilitating successful data conversions, ensuring client satisfaction.
Overview
3
3
years of professional experience
Work History
Technical Business Analyst
Systems And Software Consulting Group Inc.
08.2023 - Current
- Supported clients with MongoDB setup, installation, troubleshooting, and data queries.
- Created data flow diagrams to visualize and understand business processes.
- Documented requirements and technical specifications.
- Performed data mapping to facilitate accurate data conversion for new systems.
- Conducted data gathering by communicating with clients to collect requirements and understand their implementation needs.
- Collaborated with developers to explain client specifications, ensuring proper execution.
- Assisted with both functional and technical tasks, including server checks and script execution during project implementations.
Customer Service Representative
Straive
07.2022 - 12.2022
- Responded to customer inquiries about products, services, and company information.
- Improved customer support by promoting teamwork and streamlining operations.
- Provided excellent customer service by using product knowledge and creating a positive experience.
Education
Bachelor of Science - Computer Information Systems
Technological University of The Philippines
Manila08-2023
Skills
- Data analysis
- Requirements gathering
- MongoDB Expertise
- Data Flow Diagram Creation
- Requirements Gathering and Documentation
- Data Mapping and Conversion
- Client Communication
- Developer Collaboration
- Technical Support
Timeline
Technical Business Analyst
Systems And Software Consulting Group Inc.
08.2023 - Current
Customer Service Representative
Straive
07.2022 - 12.2022
Bachelor of Science - Computer Information Systems
Technological University of The Philippines
Similar Profiles
Sarah RodriguezSarah Rodriguez
Senior Administrative Specialist at PE Systems Inc. - Odyssey Systems Consulting Group, LTDSenior Administrative Specialist at PE Systems Inc. - Odyssey Systems Consulting Group, LTD
Abdelhafiz AlhadiAbdelhafiz Alhadi
ERP Functional Consultant at Software Design Consulting GroupERP Functional Consultant at Software Design Consulting Group
Andrea K TiffanyAndrea K Tiffany
Senior Director of Finance – ShareFile at Cloud Software Group (Previously Citrix Systems)Senior Director of Finance – ShareFile at Cloud Software Group (Previously Citrix Systems)