Jeron Dave Lambino

Las Pinas, Metro Manila

Summary

Results-driven Technical Business Analyst with expertise in MongoDB and data analysis at Systems And Software Consulting Group Inc. Proven ability to gather requirements and create data flow diagrams, enhancing client communication and collaboration with developers. Committed to delivering technical support and facilitating successful data conversions, ensuring client satisfaction.

Overview

years of professional experience

Work History

Technical Business Analyst

Systems And Software Consulting Group Inc.

Makati City, Metro Manila, Philippines

08.2023 - Current

Supported clients with MongoDB setup, installation, troubleshooting, and data queries.
Created data flow diagrams to visualize and understand business processes.
Documented requirements and technical specifications.
Performed data mapping to facilitate accurate data conversion for new systems.
Conducted data gathering by communicating with clients to collect requirements and understand their implementation needs.
Collaborated with developers to explain client specifications, ensuring proper execution.
Assisted with both functional and technical tasks, including server checks and script execution during project implementations.

Customer Service Representative

Straive

Paranaque City

07.2022 - 12.2022

Responded to customer inquiries about products, services, and company information.
Improved customer support by promoting teamwork and streamlining operations.
Provided excellent customer service by using product knowledge and creating a positive experience.

Education

Bachelor of Science - Computer Information Systems

Technological University of The Philippines

Manila

08-2023

Skills

Data analysis
Requirements gathering
MongoDB Expertise
Data Flow Diagram Creation
Requirements Gathering and Documentation

Data Mapping and Conversion
Client Communication
Developer Collaboration
Technical Support

Timeline