Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst
Jerom Jhon M. Datu

Jerom Jhon M. Datu

Summary

Detail-oriented Reports Analyst with 2+ years of experience in data interpretation, report generation, and business performance optimization. Skilled in creating accurate reports, analyzing trends, and providing insights that support decision-making. Adept at using Excel and reporting tools to improve efficiency and reporting systems.

Overview

12
12
years of professional experience

Work History

Executive Reports Analyst

InterGlobe Technologies Philippines
06.2023 - 07.2025
  • Generated and analyzed daily, weekly, and monthly reports for performance tracking.
  • Supported management with ad hoc reporting and data-driven insights.
  • Ensured data integrity and accuracy across multiple reporting systems.
  • Recognized as Top Analyst for consistent accuracy and timely delivery.

Executive Quality Analyst

InterGlobe Technologies Philippines
03.2022 - 06.2023
  • Conducted quality checks on customer service interactions.
  • Prepared reports highlighting performance trends and improvement areas.
  • Collaborated with operations to enhance compliance and efficiency.
  • Conduct coaching session to provide feedback and get the root cause as to why an employee/agent failed to follow the process.

Bartender/Server

Tony Roma's Restaurant
01.2015 - 01.2018
  • Delivered excellent customer service while managing fast-paced operations.
  • Trained new staff on service standards and customer handling.

Sub-Teacher (Computer Basics) & Encoder

St. Mark's Institute (On-the-Job Training)
01.2014 - 01.2014

Education

Vocational Course -

DFCAITTI
01.2014

Secondary - undefined

T.S Cruz High School
01.2013

Skills

  • Report Writing & Data Analysis
  • Excel (Pivot Tables, Advanced Formulas, Charts)
  • Dashboard & KPI Reporting
  • Data Accuracy & Validation
  • Process Optimization
  • Presentation & Communication Skills
  • Adaptability & Problem-Solving
  • Operating Systems: Windows XP, 7, 8
  • Programming Languages: Java, Turbo C, VB6
  • Database: MS Access

Languages

English
Filipino

Timeline

Executive Reports Analyst

InterGlobe Technologies Philippines
06.2023 - 07.2025

Executive Quality Analyst

InterGlobe Technologies Philippines
03.2022 - 06.2023

Bartender/Server

Tony Roma's Restaurant
01.2015 - 01.2018

Sub-Teacher (Computer Basics) & Encoder

St. Mark's Institute (On-the-Job Training)
01.2014 - 01.2014

Secondary - undefined

T.S Cruz High School

Vocational Course -

DFCAITTI

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Jerom Jhon M. Datu