Jerome Pastor
Tabuk, Kalinga
Summary
Achieved significant business growth at GOLDWELL by surpassing quarterly targets through innovative sales strategies and effective customer relations. Co-led PetMart, enhancing operational efficiency and financial management. Mentored sales teams, fostering skill development and reducing churn rates. Demonstrates expertise in small business operations and policy implementation, with a focus on results and client satisfaction.
Overview
5
5
years of professional experience
Work History
Co-Owner
PetMart
Tabuk, Kalinga
01.2022 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Assistant Cook
Drop-in
Tabuk, Kalinga
01.2022 - 12.2023
- Prepared food orders to support waitstaff and other team members.
- Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
- Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
- Collaborated with team members to execute successful daily meal services for up to 200 guests.
Sales Representative Manager
GOLDWELL
Tabuk, Kalinga
01.2019 - 12.2021
- Exceeded quarterly targets consistently by identifying new business opportunities and executing targeted marketing campaigns.
- Collaborated with cross-functional teams to provide comprehensive solutions for clients, resulting in increased client satisfaction rates.
- Mentored junior sales representatives, imparting industry knowledge and best practices for long-term career growth.
- Reduced customer churn rate by implementing effective account management techniques and prioritizing customer issues resolution.
Education
Bachelor of Public Administration - Public Administration, Philippines
Kalinga State University
Tabuk, Kalinga, Philippines06.2019
Skills
- Small business operations
- Customer Relations
- Policy and procedure implementation
- Sales Strategies
Timeline
Co-Owner
PetMart
01.2022 - Current
Assistant Cook
Drop-in
01.2022 - 12.2023
Sales Representative Manager
GOLDWELL
01.2019 - 12.2021
Bachelor of Public Administration - Public Administration, Philippines
Kalinga State University