Results-driven professional with a strong background in customer service and small business operations. Known for enhancing client relationships and implementing effective sales strategies to drive repeat business.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Co Owner
JBP Sounds and Lights Services
07.2020 - Current
Managed daily operations, ensuring seamless coordination of sound and lighting services for events.
Developed and maintained client relationships, enhancing customer satisfaction and repeat business.
Oversaw inventory management, optimizing equipment availability for diverse projects.
Trained and mentored staff on technical equipment usage and troubleshooting procedures.
Collaborated with vendors to secure high-quality materials and competitive pricing for equipment rentals.
Implemented process improvements to increase operational efficiency and service delivery speed.
Sales Clerck
Ace Hardware Philippines Inc.
10.2019 - 06.2020
Assisted customers in product selection, ensuring a positive shopping experience.
Maintained inventory accuracy through regular stock checks and organization.
Provided product knowledge to customers, enhancing their purchasing decisions.
Resolved customer inquiries and complaints promptly, fostering loyalty and trust.
Senior Van Sales Man
Tacloban Solid Ace Corporation
09.2018 - 03.2019
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor of Science - Criminology
Visayas State University
Tanghas Tolosa, Leyte
06-2017
Skills
Customer service
Small business operations
Customer relations
Decision-making
Sales strategies
Employee relations
Basic Computer Skills
Vehicle Maintenance
Technical Skills
Certification
NC II ELECTRICAL INSTALLATION AND MAINTENANCE ‑ January 19, 2024
Undergraduate Student Intern at Integrated Bar of the Philippines - Leyte ChapterUndergraduate Student Intern at Integrated Bar of the Philippines - Leyte Chapter