Jerome Campilan
Pasay, Metro Manila
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Technical Team Member
Sim Computer Sales Inc.
Pasay City
02.2024 - 07.2024
- Improved customer satisfaction ratings by providing exceptional technical support and troubleshooting assistance.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed and configured operating systems and applications.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
- Configured and tested new software and hardware.
- Managed approximately 20 incoming calls, emails per day from customers.
Private Home Tutor
Freelance
Pasay City
01.2020 - 11.2022
- Encouraged students to think critically and develop problem-solving skills.
- Implemented creative problem-solving techniques in tutoring sessions, enhancing students'' critical thinking skills.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Monitored student progress and provided feedback and support.
- Assisted students in developing study skills and strategies.
- Motivated students with accurate feedback and positive reinforcement.
Education
No Degree - Computer Engineering
Technical Institute of The Philippines
Manila 08.2025 - 09.2025
Senior Highschool - Science, Technology, Engineering, And Mathematics
Arellano University Jose Abad Santos Campus
Pasay, Metro Manila, Philippines 04.2001 -
Skills
Hardware troubleshooting
Machine Learning
Performance Optimization
Hardware maintenance
Customer Service
Remote Technical Support
Multitasking
Timeline
No Degree - Computer Engineering
Technical Institute of The Philippines
08.2025 - 09.2025
Technical Team Member
Sim Computer Sales Inc.
02.2024 - 07.2024
Private Home Tutor
Freelance
01.2020 - 11.2022
Senior Highschool - Science, Technology, Engineering, And Mathematics
Arellano University Jose Abad Santos Campus
04.2001 -
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