Jerniño Dizon Rios
Junior Admin Staff
PAJO LAPU-LAPU CITY CEBU
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
PJ ACADEMY DELICIOUS ENGLISH LEARNING
01.2026 - 05.2026
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Online ESL Teacher
PJ ACADEMY DELICIOUS ENGLISH LEARNING
01.2026 - 02.2026
- Strengthened overall class performance by regularly assessing student progress using both formative and summative assessments to adjust instructional strategies accordingly.
- Provided instruction using textbooks, worksheets, games and visuals to help improve reading, writing, speaking and listening skills.
- Boosted reading comprehension levels for struggling students through targeted tutoring and personalized lesson plans.
- Adapted teaching methods according to each student''s unique learning style, leading to improved retention rates and higher test scores.
- Improved student communication skills by incorporating interactive group activities and role-playing exercises.
- Combined students' personal interests with lesson objectives to create student-specific activities.
- Identified, selected, and modified instructional resources to meet needs of each individual student.
ASSISTANT LINEHAUL SUPERVISOR
WALL STREET COURIER SERVICES INC.
01.2021 - 08.2025
- NINJA VAN CEBU
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Team Leader/Junior Manager
RYUKYU HEAT RESTAURANT
03.2018 - 03.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Team Leader
CAPA FOOD HUB
02.2018 - 02.2019
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Streamlined internal processes, reducing project completion times and increasing overall efficiency.
PIT STOP CREW
NEW BANILAD SHELL STATION
12.2011 - 05.2012
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
Soldering/coil wire forming/holder assy attach.
CEBU MITSUMI INC.
04.2017 - 12.2017
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Clip Check Operator
LEAR CORPORATION
06.2017 - 11.2017
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
Team Leader
CALDA PIZZA TAMIYA
12.2016 - 04.2017
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
Kitchen/Quality Control/Cashier
MANG INASAL PARKMALL
10.2015 - 02.2016
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Service Crew/ Cashier
ONE WHOLE CHICKEN INC. (TIKTILAOK)
11.2014 - 07.2015
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Stocked, tagged and displayed merchandise as required.
Pit Crew
EASYGAS CONVENIENCE STATION
01.2014 - 07.2014
- Demonstrated adaptability by successfully executing varying roles within the pit crew as needed.
- Fostered strong relationships with teammates through active collaboration, helping create a cohesive unit that worked well together.
- Maintained a clean, organized, and efficient workspace in the pit area to facilitate smooth operations during races.
- Worked well with teammates and accepted coaching from management team.
- Kept preparation area, equipment, and utensils clean and sanitary.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Production
E.C. GRAPHICS PRINTING PRESS
01.2013 - 01.2013
- Seasonal only 2013
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Resolved issues quickly to maintain productivity goals.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
Service Crew/Cashier
NGOHIONG EXPRESS
06.2012 - 09.2012
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Improved efficiency, organized checkout area for optimal workflow.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Service crew/Cashier
TOUCH BY CELL
03.2009 - 01.2011
- Met customer needs through polite, friendly and attentive service.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
Education
Associate - Information Technology
Datamex Institute of Computer Technology
Centro Mandaue City03-2016
Skills
Microsoft Office (MS Excel, MS Word, Power Point, Internet, Outlook, Etc)
Ability to work independently or as part of a team
Proven leaderships skills and ability to motivate
Multitasking and organization
Time management
Adaptability and flexibility
Disclaimer
I do hereby declare that all the details given are true and correct to the best of my knowledge and belief. JERNINO D. RIOS
Timeline
Administrative Assistant
PJ ACADEMY DELICIOUS ENGLISH LEARNING
01.2026 - 05.2026
Online ESL Teacher
PJ ACADEMY DELICIOUS ENGLISH LEARNING
01.2026 - 02.2026
ASSISTANT LINEHAUL SUPERVISOR
WALL STREET COURIER SERVICES INC.
01.2021 - 08.2025
Team Leader/Junior Manager
RYUKYU HEAT RESTAURANT
03.2018 - 03.2020
Team Leader
CAPA FOOD HUB
02.2018 - 02.2019
Clip Check Operator
LEAR CORPORATION
06.2017 - 11.2017
Soldering/coil wire forming/holder assy attach.
CEBU MITSUMI INC.
04.2017 - 12.2017
Team Leader
CALDA PIZZA TAMIYA
12.2016 - 04.2017
Kitchen/Quality Control/Cashier
MANG INASAL PARKMALL
10.2015 - 02.2016
Service Crew/ Cashier
ONE WHOLE CHICKEN INC. (TIKTILAOK)
11.2014 - 07.2015
Pit Crew
EASYGAS CONVENIENCE STATION
01.2014 - 07.2014
Production
E.C. GRAPHICS PRINTING PRESS
01.2013 - 01.2013
Service Crew/Cashier
NGOHIONG EXPRESS
06.2012 - 09.2012
PIT STOP CREW
NEW BANILAD SHELL STATION
12.2011 - 05.2012
Service crew/Cashier
TOUCH BY CELL
03.2009 - 01.2011
Associate - Information Technology
Datamex Institute of Computer Technology