Jermaine Williams

• Improve customer engagement by delivering exceptional service while managing the bar and tending to all guest needs
• Create new beverage recipes including the bar’s current highest selling drink
• Coordinate the set up of special events with a production company for premier music festivals
• Recruit hire and train all new bar staff (currently manage a team of 15)
• Profit and Lost accountability
• Set up meetings with liquor representatives for new product and spends for the bar
• Started bar social media accounts, to let our consumers know about incentives and promo specials

• Manager: Experience: in leadership skills, increasing profit, and managing multiple employees
• Bartender- Serving drinks in a high volume environment
• Bar-Back- I learned to be efficient in all my task. (cleanliness)
• Door-Staff - Gave me the opportunity to be interactive with customers.
  

• Customer Service
• Membership consulting in sales
• Operations custodian (cleanliness) 

Sale Associate - Knowledgeable of the products, merchandise, and quality of services. Also operated a cash register and organize product displays.

Head Cashier - Merchandising placement for the Visual Merchandising with Mannequins.

• Prepared and served a variety of cocktails and beverages to customers.
• Maintained cleanliness and organization of the bar area throughout shifts.
• Assisted in managing inventory levels and restocking supplies as needed.
• Engaged with customers to provide excellent service and enhance their experience.

• Restocked bar supplies to ensure smooth service during peak hours.
• Cleaned and maintained bar area, adhering to health and safety standards.
• Assisted bartenders by preparing garnishes and mixing non-alcoholic beverages.
• Managed inventory by monitoring stock levels and placing orders as needed.