Jerim Grace Blanco
148 Sampaguita Ave. UPS4 Maecelo Green, Paranaque City,Philippines
Summary
Insurance Specialist delivering effective claims management and client satisfaction. Facilitates the claims process through strategic negotiations with insurers, securing competitive premiums and comprehensive coverage. Reviews and updates client policies to ensure relevance and adequacy. Motivated professional demonstrating strengths in customer service and claims management. Adapts to evolving client needs through effective communication and problem-solving skills. Committed to contributing positively to team dynamics and enhancing client experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Specialist
Exude Dental Centre
Vancouver, Canada, Unit 202-9093 King George Blvd Surrey, BC V3V5V7
07.2025 - Current
- Facilitated claims process for clients, liaising with insurers to expedite settlements.
- Processed insurance claims efficiently, ensuring timely settlement and customer satisfaction.
- Obtained vital information to specify insurance type and coverage level.
- Negotiated with insurers on behalf of clients to secure competitive premiums and comprehensive coverage.
- Regularly reviewed and updated client policies to ensure relevance and adequacy of coverage.
Sales and Customer Service Representative
HC Consumer Finance Philippines
Paranaque City, SM BF
03.2018 - 07.2024
- Increased sales targets by developing and maintaining strong relationships with new and existing customers.
- Informed customers of promotions and special offers to increase sales and revenue.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Provided after-sales support, including troubleshooting and advice, to ensure customer satisfaction and loyalty.
- Attended meetings to discuss sales strategies and ways to improve services.
Sales Assistant
Varace Air Corporation
Parañaque City, Metro Manila
07.2015 - 01.2017
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Provided helpful, attentive sales support to generate positive customer feedback.
- Organised stock room, ensuring easy access to products and efficient inventory management.
Education
Bachelor of Business Administration - Bachelor of Science in Business Administration Major in Marketing Management
Laguna State Polytechnic University
LSPU Laguna2015
Skills
- Claims management
- Customer relationship management
- Policy writing
- Risk assessment
- Customer service
Certification
- Philippine Stock Exchange- Bangko Sentral ng Pilipinas September 27,2010
- Financial Discipline for a better lifestyle-August 11,2010
- Securities and Exchange Commision-all about franchising September 23.2010
Timeline
Insurance Specialist
Exude Dental Centre
07.2025 - Current
Sales and Customer Service Representative
HC Consumer Finance Philippines
03.2018 - 07.2024
Sales Assistant
Varace Air Corporation
07.2015 - 01.2017
Bachelor of Business Administration - Bachelor of Science in Business Administration Major in Marketing Management
Laguna State Polytechnic University