Jerien Jest Macapangal

• Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
• Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
• Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
• To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
• Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Since my youth, I've embraced a simple lifestyle. Residing in an area abundant with fish, nestled between the ocean and mountains, our home has always offered plentiful opportunities for fishing. Regular trips to the beach aboard our fishing boat have been a cherished pastime.

Growing up, I developed a passion for hands-on, "manly" tasks like construction, often working alongside my father and brother. This fascination stems from my innate curiosity and desire to explore new things to everything that I do.

Spending quality time with my large, bustling family brings me immense joy. Despite the occasional chaos (lots of kids in the house), these moments are among my fondest times.