Jerico Morales
Agoo, La Union,PAN
Summary
Highly skilled virtual professional with solid foundation in administrative support and digital communication. Adept at managing schedules, handling correspondence, and coordinating projects to drive efficiency and outcomes. Strong focus on collaboration and adaptability, ensuring seamless team dynamics and responsiveness to evolving needs. Demonstrates excellence in multitasking, problem-solving, and utilizing technology to optimize workflow.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Philippine College of NorthWestern Luzon
03.2023 - 12.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
Bachelor of Science - Bachelor of Science in Information Technology
Philippine College of Northwestern Luzon
Agoo, La Union06-2022
Skills
- Computer skills (Programming, Troubleshooting eg)
- Microsoft Office (Word, Excel, Publisher eg)
- Graphic Designing (Photoshop, Canva eg)
- Transcription (Covert Audio to text)
- Fast and Accurate Data Entry
- Office management
- Multitasking
- Illustration
- Virtual Meetings
Languages
English, Filipino
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
Philippine College of NorthWestern Luzon
03.2023 - 12.2024
Bachelor of Science - Bachelor of Science in Information Technology
Philippine College of Northwestern Luzon
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