JERICA FACTOLERIN
Payroll Professional
MALABON CITY
Summary
Knowledgeable Payroll Leader adept at overseeing payroll, documentation and reporting functions. Managed payroll activities for thousands of employees in a fast-paced environment and consistently completed payroll runs without delays. High-level technical skills and attention to detail lead to optimum outcomes.
Overview
14
14
years of professional experience
Work History
US Payroll Specialist
Freelancer
MALABON CITY
05.2024 - Current
- Maintained strict confidentiality of all payroll information and records.
- Reviewed time records for 250 employees to verify accuracy of information.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Managed payroll data entry and processing for 250 employees to comply with predetermined company guidelines.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Collaborated with human resources, accounting, and other departments to confirm payroll accuracy.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Assisted with recruitment and onboarding of new employees.
- Tracked employee vacation, sick and personal time.
TOTAL REWARDS AND PAYROLL MANAGER
UCIT PHILIPPINES INC
Pasig City
03.2023 - 05.2024
- Facilitated transition to new payroll system, minimizing disruptions and maintaining payroll continuity.
- Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
- Streamlined communication with external payroll service providers, ensuring service level agreements were met and optimizing cost-efficiency.
- Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
- Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Prepared and filed accurate and timely payroll tax returns, and other related reports, to comply with tax laws and regulations.
- Managed a team of payroll specialists, providing training and guidance to ensure timely and accurate payroll processing.
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
HR MANAGER - COMPENSATION & BENEFITS
DHL GLOBAL FORWARDING PHILIPPINES INC
Pasay City
03.2021 - 02.2023
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs, and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Streamlined HR processes for increased efficiency with the use of HRIS systems.
- Oversee payroll functions, ensuring accuracy, while maintaining strict confidentiality standards for sensitive employee information.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
HR Business Partner
SMEC Philippines, Inc.
Pasig City
06.2019 - 04.2021
- Managed the full cycle of recruiting, hiring, and onboarding new employees.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Reduced turnover rates by developing comprehensive employee retention programs.
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Administered benefits programs, optimizing cost-effectiveness while providing valuable offerings to employees.
- Handles Total Rewards Management, Payroll and Compensation and HR Analytics.
Payroll Specialist
ECCL Singapore PTE LTD. (SMEC ROHQ)
Mandaluyong City
05.2017 - 06.2019
- Responsible on overall end to end payroll processing using excel and Jeonsoft payroll system (HRIS)
- Manual timekeeping validation of OT forms, LWOP and leave balance checking
- Validation of payroll input and other payroll request
- Responsible in validating the 201 files for DOLE compliance
- Responsible in granting and maintaining company access to all new hires and employees.
Payroll Specialist
TeleTech Customer Care Management Phils., Inc.
Pasay City
05.2013 - 03.2017
Payroll Associate
Teleperformance Inc.
Pasay City
10.2012 - 05.2013
Payroll Staff
Puregold Price Club Inc.
- 10.2012
Accounting Clerk / HR Clerk
Mang Inasal Franchise Group of Company
11.2010 - 05.2011
Education
Bachelor of Science in Business Administration -
City of Malabon University
Skills
Payroll System Implementation
Compensation and Benefits
Employment law
Labor Relations
Employee Relations
Employee Retention
Company policies enforcement
Leadership and teamwork skills
Problem-solving abilities
Accomplishments
- Handles the certification of Great Place to Work (Back-to-back certified) and Top Employer.
- Onboarding new timekeeping system, payroll outsourcing provider and outsourcing project of labor contracting.
- Handled and surpassed the 3 major audits (Corporate, External Audit, DOLE and BIR Audit.
Timeline
US Payroll Specialist
Freelancer
05.2024 - Current
TOTAL REWARDS AND PAYROLL MANAGER
UCIT PHILIPPINES INC
03.2023 - 05.2024
HR MANAGER - COMPENSATION & BENEFITS
DHL GLOBAL FORWARDING PHILIPPINES INC
03.2021 - 02.2023
HR Business Partner
SMEC Philippines, Inc.
06.2019 - 04.2021
Payroll Specialist
ECCL Singapore PTE LTD. (SMEC ROHQ)
05.2017 - 06.2019
Payroll Specialist
TeleTech Customer Care Management Phils., Inc.
05.2013 - 03.2017
Payroll Associate
Teleperformance Inc.
10.2012 - 05.2013
Accounting Clerk / HR Clerk
Mang Inasal Franchise Group of Company
11.2010 - 05.2011
Payroll Staff
Puregold Price Club Inc.
- 10.2012
Bachelor of Science in Business Administration -
City of Malabon University
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