Jerica Empuerto
Lapu-Lapu City
Summary
Detail-oriented and reliable Market Research Interviewer with a strong track record in accurate data collection, structured interviewing, and clear client communication. Brings over 9 years of experience in customer service, operations, and record-keeping, with proven skill in following guidelines, meeting targets, and maintaining strict confidentiality. Skilled in documenting responses, organizing information, and working efficiently both independently and within a team. Also experienced in daily operations, inventory tracking, and administrative tasks through managing a small convenience store. Good working knowledge of Microsoft Office and Google Workspace; fast learner, highly organized, and committed to delivering high-quality, precise work in every task.
Overview
9
9
years of professional experience
Work History
Market Research Interviewer
Dynata
Lapu-Lapu City
10.2017 - Current
- Conducted structured interviews with respondents to gather opinions, feedback, and data on products, services, and market trends.
- Adhered to scripts and guidelines to maintain consistency and accuracy in all interactions, enhancing data reliability.
- Recorded and documented all responses accurately, using digital tools and forms, ensuring no details were missed.
- Verified collected data for errors or missing information, ensuring accuracy prior to submission and supporting data integrity.
- Fostered professional, friendly communication with participants, contributing to positive respondent experience and trust.
- Met daily and weekly targets, consistently delivering work on time and within required standards.
- Ensured full confidentiality of all personal and sensitive information collected during interviews.
- Collaborated with team members and supervisors to improve interview flow and quality of results.
Education
Bachelor of Science - Aviation Information System
Philippine State College of Aeronautics
Mactan Benito Ebuen Air Base Lapu-Lapu City 10-2020
Skills
- Market Research & Interviewing
- Accurate Data Entry & Record Keeping
- Clear Verbal & Written Communication
- Customer Service & Client Relations
- Basic Microsoft Office & Google Workspace
- Email & Calendar Management
- File Organization & Documentation
- Detail-Oriented & Multitasking
Accomplishments
- Agent of the Month
- 1ST Place Interviewer of the Quarter 1 - 2025
Timeline
Market Research Interviewer
Dynata
10.2017 - Current
Bachelor of Science - Aviation Information System
Philippine State College of Aeronautics