Summary
Overview
Work History
Education
Skills
Affiliations
Pre Professional Experience
Websites
Summary - Objective
Career Experience
Timeline
Generic

Jeremy C. Rosales

Lipa Batangas City

Summary

To obtain a challenging position that will allow me to utilize my skills and learnings from my experiences. To widen my knowledge and develop my personality with the experience that I will further obtain in the organization and to help the company grow in success.

Overview

7
7
years of professional experience

Work History

Process Analyst

TheLadders
Makati
05.2023 - Current

Quality Analyst

Teleperformance Aura
10.2022 - 03.2023
  • Tiktok

Customer Service Representative

Teleperformance
Makati
04.2019 - 10.2022
  • Quality Check of Product
  • Sales Consultant (2 Months)
  • Outbound and Inbound Calls
  • Chat support
  • Lazada Group

Back Office Agent

Ekonflux
Makati
09.2018 - 04.2019
  • Quality Check of Product
  • Content Associate
  • Lazada Group

Database Admin

SOCIAL SECURITY SYSTEM
Calapan
01.2017

Education

Bachelor of Science - Information Technology

Divine Word College of Calapan
Calapan City, Oriental Mindoro
01.2018

High School -

Eastern Mindoro College
Bongabong, Oriental Mindoro
01.2013

Elementary -

Eastern Mindoro College
Bongabong, Oriental Mindoro
01.2009

Skills

  • Data analysis
  • Quality assurance
  • Customer service
  • Process improvement

Affiliations

  • Junior Philippine Computer Society, Member, DWCC Chapter, Divine Word College of Calapan
  • Junior Philippine Computer Society, 3rd Year College Coordinator, Divine Word College of Calapan
  • Science Club, 3rd Year High School Coordinator

Pre Professional Experience

  • Cultural Exchange Information Technology Student, USA, Sandy Utah, 04/01/16
  • Database Admin, Social Security System, Calapan Branch, 01/01/17

Summary - Objective

To obtain a challenging position that will allow me to utilize my skills and learnings from my experiences. To widen my knowledge and develop my personality with the experience that I will further obtain in the organization and to help the company grow in success.

Career Experience

  • Process Analyst, TheLadders (Emapta), 4th floor, BDO Equitable Tower, 8751 Paseo de Roxas, Makati, Metro Manila, 1226, 05/01/23, Current
  • Quality Analyst, Teleperformance Aura (Tiktok), Mckinley Sm Aura, Makati, Metro Manila, 10/01/22, 03/01/23
  • Customer Service Representative, Teleperformance (Lazada Group), 104 Paseo de Roxas, Legaspi Village, Makati, Metro Manila, 04/01/19, 10/01/22
  • Back Office Agent, Ekonflux (Lazada Group), 104 Paseo de Roxas, Legaspi Village, Makati, Metro Manila, 09/01/18, 04/01/19

Timeline

Process Analyst

TheLadders
05.2023 - Current

Quality Analyst

Teleperformance Aura
10.2022 - 03.2023

Customer Service Representative

Teleperformance
04.2019 - 10.2022

Back Office Agent

Ekonflux
09.2018 - 04.2019

Database Admin

SOCIAL SECURITY SYSTEM
01.2017

Bachelor of Science - Information Technology

Divine Word College of Calapan

High School -

Eastern Mindoro College

Elementary -

Eastern Mindoro College
Jeremy C. Rosales