Jeremie Eman

Supported property management operations by handling maintenance requests, leasing activities, and move-in/move-out processes. Managed calls, followed up with prospects, processed rental applications, and provided assistance to residents and potential tenants.

Responsible for managing patient follow-ups, including sending annual check-up reminders, collecting feedback, and tracking interactions in a follow-up spreadsheet. Tasks include recording patient details, visit history, call reasons, and outcomes, as well as reaching out to patients who missed or skipped appointments.

Provided exceptional customer service by assisting with floral selections, managing orders, and ensuring timely, high-quality deliveries. Maintained strong communication across multiple channels, resolved issues promptly, and consistently met sales goals while handling multiple tasks efficiently in a fast-paced environment.

The Property Research and Inbound Calls Specialist is responsible for conducting detailed research on properties, verifying data accuracy, and managing inbound customer or client inquiries. This role supports the acquisition, sales, and operations teams by ensuring that all property information is current, accurate, and communicated effectively.

The role focuses on driving sales growth and fostering customer relationships by promoting diet, nutrition, and wellness products that support individual health goals. Responsibilities include understanding customer needs, recommending suitable products, achieving sales targets, maintaining product knowledge, and nurturing leads. The position also involves collaborating with marketing, staying informed about competitors, and ensuring compliance with ethical and regulatory standards.

The Customer Support and Sales Subscription Specialist is responsible for delivering exceptional customer service, resolving product or subscription-related inquiries, and driving sales for Sprint’s products and services. This role focuses on assisting customers with their subscription plans, billing, upgrades, and account management, while identifying opportunities to upsell or cross-sell Sprint’s offerings.

As a Number Portability Specialist, I manage the complete process of transferring (porting) mobile and fixed-line numbers between network operators while ensuring seamless service continuity and compliance with telecom regulations. My responsibilities include processing customer porting requests, verifying and validating customer information, and coordinating with both internal teams and external operators to ensure timely completion within regulatory timelines. I monitor and track all porting activities, resolve discrepancies such as data mismatches or SIM-related issues, and maintain accurate records in CRM and provisioning systems. Additionally, I communicate proactively with customers to provide updates on porting status and expected timelines, ensuring a smooth and transparent experience. My work requires strong attention to detail, problem-solving ability, effective communication, and familiarity with telecom systems and CRM tools to deliver high-quality operational support.