Summary
Overview
Work History
Education
Skills
References
Certification
Additional Information
Timeline
Generic

Jeremiah H. Carbon

Manila, Metro Manila,00

Summary

Results-driven product management professional with proven track record in driving product innovation and lifecycle management. Known for fostering team collaboration and aligning product strategies with market demands. Recognized for strong analytical thinking and adaptability in dynamic environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Product Owner

Security Bank Head Office
11.2023 - Current
  • Spearheaded the UAT cycle for business department.
  • Developed detailed product roadmaps, providing clear direction for the development team and stakeholders.
  • Enhanced product quality by implementing agile methodologies and continuously refining backlog priorities.
  • Facilitated effective decision-making among stakeholders through clear presentation of data-driven insights regarding project progress or challenges.
  • Streamlined communication channels between development teams and stakeholders by establishing regular reporting mechanisms and feedback loops.
  • Created and maintained comprehensive product documentation, ensuring all team members had access to up-to-date information on project requirements, features, and specifications.
  • Established strong relationships with key stakeholders, maintaining open lines of communication to ensure alignment on project objectives.


Notable Projects Handles:

  • The New Security Bank App

Technical Product Design Manager

Globe Fintech Innovations, Inc
04.2018 - 11.2023
  • Bridge business requirements (current and future) with technology and process to deliver innovation and value to the Mynt Organization through great products with superior customer experience
  • Audit existing product lines for areas of improvement
  • Lead technology-driven initiatives that drive innovation in the financial services space
  • Manage architecture and the logical design of systems
  • Define User Experience for usable, functional and easy to understand customer touchpoints
  • Manage handover to project execution team via detailed functional specifications definitions, recommended approaches and oversight in execution


Notable Products Handled:

  • Lending Products
  • GCredit Migration to CIMB
  • Minimum amount due for GCredit
  • Data Monetization
  • SSO
  • Online Payments
  • Google Payments
  • Apple payments
  • Lazada Mini program
  • Offline Payments
  • GCash QR payments for Jollibee and Mcdo
  • Barcode Puregold
  • Barcode for 7-eleven
  • First BDO Dynamic QR
  • Cross border QR

Lead IT Manager / IT Project Manager

Fujitsu Philippines Incorporated
02.2017 - 04.2018
  • Managed all project deliverables and ensured strict adherence to quality, budget, and scope
  • Served as the single point of contact between the customer and the company
  • Maintained a high standard of excellence for the team and the completion of all projects and subsequent reporting sessions


Notable Projects Handled:

  • Smart Wifi

Lead IT Manager

Globe Fintech Innovations, Inc
08.2016 - 02.2017
  • Led the overall project management delivery of technology and systems for GCash, the Philippines’ leading mobile wallet
  • Developed multiple project scopes and definitions; verified technical feasibility by involving all relevant stakeholders
  • Managed changes to the project scope, project schedule, and techniques


Notable Projects Handled:

  • Integration between Facebook
  • Integration for Bills payment to government (BIR, SSS, and LGU Partners)

System Analyst / IT Project Manager

Globe Telecom
07.2013 - 07.2016
  • Responsible for status reporting and coordination with marketing/business groups for timely completion and
    quality maintenance of projects.
  • Collaborate with various teams (marketing, IT and stakeholders) in streamlining work processes including quality
    control and communication.
  • Analyzes clients’ needs to conceptualize, design, modify and improve website facilities, functionality and user
    interface.
  • Project planning, resource management and documentation.
  • Train and educate entry-level user and experienced production officers ensuring the quality of their work and
    acquisition of the knowledge and skills necessary to grow overall team skills and abilities.
  • Provides technical support and guidance.
  • Led the overall project management delivery of technology and systems for GCash, the Philippines’ leading
    mobile wallet
  • Developed multiple project scopes and definitions; verified technical feasibility by involving all relevant
    stakeholders
  • Managed changes to the project scope, project schedule, and techniques
  • Provided technical support for end-users, resolving issues promptly and effectively.


Notable Projects Handled:

  • Cashless Pantry Area / Cashless Vendo Machine / Cashless Parking Area
  • Globe Charge
  • Partner Integration with GCash
  • Upgrading of internal KYC process via automation
  • System upgrade of infrastructure hosting of the Gcash customer channels
  • Product integration between Singtel and Globe
  • Migration of data warehouse to AWS

Helpdesk Engineer/Team Lead

Jollibee Foods Corporation
03.2011 - 07.2013
  • Scheduling and coordinating with vendor concerning installation of hardware materials
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.


Notable Projects Handled:

  • Happy Plus

Education

BS - Information and Technology

University of the East
01.2010

Skills

  • Project management
  • Product design
  • E-commerce
  • Data translation
  • Leadership
  • Motivational skills
  • Relationship building
  • Agile mindset
  • Adaptability
  • Results-oriented
  • Excellence in high-pressure situations
  • Cross-cultural teamwork
  • Client presentation
  • User story creation
  • Strategic visioning
  • Design thinking
  • Data-driven decision making

References

  • Oyo Ocampo, Acquiring Domain Head, +63 917 518 6600
  • Mar Estillore, Service Management And Technical Operations Head, +63 917 588 4915
  • Maribel Almin, Project Manager Head, +63 917 562 0713

Certification

  • Six Sigma Certification

Additional Information

References:


Ara Sam

+639173272814


Doji Bringas

+9176298488


Dennis Sobrepeña

+639175073170

Timeline

Senior Product Owner

Security Bank Head Office
11.2023 - Current

Technical Product Design Manager

Globe Fintech Innovations, Inc
04.2018 - 11.2023

Lead IT Manager / IT Project Manager

Fujitsu Philippines Incorporated
02.2017 - 04.2018

Lead IT Manager

Globe Fintech Innovations, Inc
08.2016 - 02.2017

System Analyst / IT Project Manager

Globe Telecom
07.2013 - 07.2016

Helpdesk Engineer/Team Lead

Jollibee Foods Corporation
03.2011 - 07.2013
  • Six Sigma Certification

BS - Information and Technology

University of the East
Jeremiah H. Carbon