Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
11
11
years of professional experience
Work History
Store Manager
Savers Electronic World Inc
10.2021 - 11.2023
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with client.
Marketing Professional
Nissan Gallery
09.2017 - 11.2022
Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Provided sales and customer service assistance to walk-in traffic
Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Created detailed sales presentations to communicate product features and market data.
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