JERALDINE ONG
GENERAL MANAGER
TAGAYTAY CITY,Cavite
Summary
WHEN I GRADUATED AS A NURSE IN YEAR 2008, I WAS GIVEN THE OPPORTUNITY TO GO TO CALIFORNIA TO TAKE MY NCLEX EXAM BUT WAS NOT LUCKY ENOUGH TO PASS IT. WHILE REVIEWING FOR RE-TAKE I WAS DOING A STUDENT NURSE IN CALIFORNIA, UNTIL MY PARENTS ASKED ME TO COME HOME AND TAKE CARE OF THEM. UNTIL THEY BOTH PASSED LAST 2018 AND 2021. DURING THESE TIME I WAS THEIR PRIMARY CARE GIVER AND AT THE SAME TIME THE GENERAL MANAGER OF OUR HOTEL AND RESTAURANT HERE IN TAGAYTAY CITY AND STILL WORKING HERE AS THE CEO/CHIEF COOK AND SOLE PROPRIETRESS. BUT MY DESIRE OF BEING A REGISTERED NURSE IS STILL MY DREAM JOB. SINCE MY MOTHER DIED LAST 2018, I WAS ALREADY SETTING MY MIND THAT AS SOON AS I GET A CHANCE AGAIN TO TAKE A REFRESHERS COURSE AND CONTINUE MY STUDY AS A NURSE, I WOULD LOVE TO SPECIALIZE IN BEING A DIALYSIS NURSE BECAUSE OF WHAT HAPPENED TO MY MOM. NOW THAT I HAVE THE TIME TO CONCENTRATE ON MY STUDIES AND FULFILL MY DREAM AS A REGISTERED NURSE, I HAVE THIS CERTAIN EXCITEMENT THAT TO BE ABLE TO FULFILL THIS IS TO TRY TO APPLY AS A STUDENT NURSE IN CANADA WITH THE PROGRAM I SEE IN THE SOCIAL MEDIA AND FRIENDS THAT HAVE BEEN CONVINCING ME TO TRY THE PROGRAM BEING OFFERED IN CANADA.
Overview
29
29
years of professional experience
7
7
years of post-secondary education
Work History
General Manager of Operations
VIEWPOINT INN AND RESTAURANT
TAGAYTAY CITY
10.2011 - Current
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Trained, coached and mentored staff to support smooth adoption of new [Type] program.
- Improved productivity while reducing staffing and operational costs by [Number]%.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
Registered Nurse
ANGELS ON GUARD
SAN DIEGO
05.2008 - 10.2011
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Built rapport with patients and members of patients' support systems.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
- Assessed care needs of patients and families utilizing nursing process.
- Administered CPR to patients in cardiac arrest following American Heart Association Standards.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Employed knowledge in growth and development principles to provide care appropriate to age of patients.
Sales Executive
HONDA CARS ALABANG
MUNTINLUPA CITY
01.1996 - 05.1999
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and implemented account management plans to establish customer satisfaction.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Executive Assistant
BANK OF AMERICA
MAKATI CITY
01.1995 - 01.1996
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Developed and maintained automated alert systems for important deadlines.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Used advanced software to prepare documents, reports, and presentations.
Education
Bachelor of Science - NURSING
BROKENSHIRE COLLEGE
DAVAO CITY PHILIPPINES 11.2005 - 04.2008
Associate of Arts - Applied Psychology
DE LA SALLE UNIVERSITY
DASMARINAS CITY PHILIPPINES 11.1990 - 11.1995
Skills
Risk analysis and management
Work flow planning
SAP expertise
Management information systems
Supply chain distribution
Budgeting and forecasting
Project development and life cycle
Cost reduction strategies
Supply Chain Management
Fluent in [Language]
Business Development
Timeline
General Manager of Operations
VIEWPOINT INN AND RESTAURANT
10.2011 - Current
Registered Nurse
ANGELS ON GUARD
05.2008 - 10.2011
Bachelor of Science - NURSING
BROKENSHIRE COLLEGE
11.2005 - 04.2008
Sales Executive
HONDA CARS ALABANG
01.1996 - 05.1999
Executive Assistant
BANK OF AMERICA
01.1995 - 01.1996
Associate of Arts - Applied Psychology
DE LA SALLE UNIVERSITY
11.1990 - 11.1995