JERALDINE ONG
GENERAL MANAGER
TAGAYTAY CITY,Cavite
Summary
WHEN I GRADUATED AS A NURSE IN YEAR 2008, I WAS GIVEN THE OPPORTUNITY TO GO TO CALIFORNIA TO TAKE MY NCLEX EXAM BUT WAS NOT LUCKY ENOUGH TO PASS IT. WHILE REVIEWING FOR RE-TAKE I WAS DOING A STUDENT NURSE IN CALIFORNIA, UNTIL MY PARENTS ASKED ME TO COME HOME AND TAKE CARE OF THEM. UNTIL THEY BOTH PASSED LAST 2018 AND 2021. DURING THESE TIME I WAS THEIR PRIMARY CARE GIVER AND AT THE SAME TIME THE GENERAL MANAGER OF OUR HOTEL AND RESTAURANT HERE IN TAGAYTAY CITY AND STILL WORKING HERE AS THE CEO/CHIEF COOK AND SOLE PROPRIETRESS. BUT MY DESIRE OF BEING A REGISTERED NURSE IS STILL MY DREAM JOB. SINCE MY MOTHER DIED LAST 2018, I WAS ALREADY SETTING MY MIND THAT AS SOON AS I GET A CHANCE AGAIN TO TAKE A REFRESHERS COURSE AND CONTINUE MY STUDY AS A NURSE, I WOULD LOVE TO SPECIALIZE IN BEING A DIALYSIS NURSE BECAUSE OF WHAT HAPPENED TO MY MOM. NOW THAT I HAVE THE TIME TO CONCENTRATE ON MY STUDIES AND FULFILL MY DREAM AS A REGISTERED NURSE, I HAVE THIS CERTAIN EXCITEMENT THAT TO BE ABLE TO FULFILL THIS IS TO TRY TO APPLY AS A STUDENT NURSE IN CANADA WITH THE PROGRAM I SEE IN THE SOCIAL MEDIA AND FRIENDS THAT HAVE BEEN CONVINCING ME TO TRY THE PROGRAM BEING OFFERED IN CANADA.
Overview
29
29
years of professional experience
7
7
years of post-secondary education
Work History
General Manager of Operations
VIEWPOINT INN AND RESTAURANT
TAGAYTAY CITY
10.2011 - Current
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Trained, coached and mentored staff to support smooth adoption of new [Type] program.
- Improved productivity while reducing staffing and operational costs by [Number]%.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
Registered Nurse
ANGELS ON GUARD
SAN DIEGO
05.2008 - 10.2011
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Orchestrated quality-driven, cost-effective care in high-volume trauma setting.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered close patient care, checked vital signs, and monitored telemetry.
- Built rapport with patients and members of patients' support systems.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Facilitated patient discharge by providing instructions for home care and follow-up care.
- Assessed care needs of patients and families utilizing nursing process.
- Administered CPR to patients in cardiac arrest following American Heart Association Standards.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Employed knowledge in growth and development principles to provide care appropriate to age of patients.
Sales Executive
HONDA CARS ALABANG
MUNTINLUPA CITY
01.1996 - 05.1999
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and implemented account management plans to establish customer satisfaction.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Established and maintained positive relationships with vendors to determine product availability and quality.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Executive Assistant
BANK OF AMERICA
MAKATI CITY
01.1995 - 01.1996
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Developed and maintained automated alert systems for important deadlines.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Used advanced software to prepare documents, reports, and presentations.
Education
Bachelor of Science - NURSING
BROKENSHIRE COLLEGE
DAVAO CITY PHILIPPINES 11.2005 - 04.2008
Associate of Arts - Applied Psychology
DE LA SALLE UNIVERSITY
DASMARINAS CITY PHILIPPINES 11.1990 - 11.1995
Skills
Risk analysis and management
Timeline
General Manager of Operations
VIEWPOINT INN AND RESTAURANT
10.2011 - Current
Registered Nurse
ANGELS ON GUARD
05.2008 - 10.2011
Bachelor of Science - NURSING
BROKENSHIRE COLLEGE
11.2005 - 04.2008
Sales Executive
HONDA CARS ALABANG
01.1996 - 05.1999
Executive Assistant
BANK OF AMERICA
01.1995 - 01.1996
Associate of Arts - Applied Psychology
DE LA SALLE UNIVERSITY
11.1990 - 11.1995
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