Jeraldine Mirasol

• Built and managed own business from scratch.
• Managed approximately 30 incoming calls, emails, and faxes per day from customers.
• Assisted customers with locating, sizing, and selecting garments and accessories.
• Consistently exhibited an engaging, outgoing demeanor in all customer interactions.
• Established strong relationships with resellers and wholesalers to secure favorable pricing terms for merchandise procurement while maintaining quality standards.
• Assisted with stock accuracy and loss prevention by managing daily, monthly, quarterly, and yearly reports.
• Controlled shipments, inventory, purchasing, and inspection to reduce workflow gaps.

• Improved students' written and verbal English skills through personalized learning programs.
• Applied in-depth understanding of course materials and tutoring tactics to help new students.
• Developed methods to teach independent study skills to help students excel academically.
• Boosted students'' confidence and communication skills through regular interactive activities and group discussions.
• Assisted non-native English speakers in building vocabulary skills relevant to their professional fields or personal interests.
• Monitored student progress, recorded scores and provided learning support for students in English studies.

• Customer service: Cashiers provide customer service and help, so this skill is important to include.
• Cash handling: Cashiers need to be able to handle cash and other forms of payment.
• Basic math: Cashiers need to be able to accurately check out customers so they pay the correct amount.
• Time management: Cashiers need to be able to manage their time effectively, especially in busy environments.
• Attention to detail: Cashiers need to be accurate and pay close attention to detail.
• Product knowledge: Cashiers may be asked to answer questions about products, so it's helpful to have some basic product knowledge.
• Point-of-sale (POS) systems: Knowledge of retail POS systems is beneficial.

Other skills that are important for cashiers include: communication, flexibility, friendliness, and commitment.

• An Internet Cafe Operations Manager typically starts their day by opening the cafe, ensuring all equipment is functional. They oversee staff schedules, handle customer inquiries, and resolve technical issues.

• Handle financial transactions, including daily sales reports and cash management. Regularly, they update software and security protocols to protect customer data.
• Review the day’s performance, address any outstanding issues, and prepare for the next day.

• An Internet Cafe Operations Manager would need a variety of software to ensure smooth operations. They would require internet management software to control and monitor user access and bandwidth.

• Customer relationship management (CRM) software helps in managing customer data and loyalty programs. Security software, including antivirus and firewall solutions, is crucial for protecting the network.

• Managed approximately 30 incoming calls, emails, and faxes per day from customers.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Developed a feedback system for customers to share their service experience, leading to actionable improvements.