Jens Lentfer
Customer Service
Cavite City, Province Of Cavite
Overview
11
11
years of professional experience
2
2
Languages
Work History
Test Driver
Straesser Automotive
2023.08 - 2024.08
- Supported prototype vehicle launches by conducting extensive durability tests and identifying areas for improvement.
- Cant say much about it because it was all the time Prototype Vehicles
Test Driver
Auto Motor and Sport
2019.10 - 2023.05
- Increased vehicle safety by performing comprehensive pre-drive inspections and reporting defects promptly.
- Maximized test accuracy by maintaining up-to-date knowledge of automotive trends, technologies, and testing methodologies.
- Supported prototype vehicle launches by conducting extensive durability tests and identifying areas for improvement.
- Enhanced testing efficiency with thorough documentation of test results and findings for engineering teams'' review.
Technician for Emissions
Emissions Analytics
2018.04 - 2019.08
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- germanyTested Different Cars on Emissions for the legalization for Germany
Customer Support
Auto Motor and Sport (Magazine)
2015.07 - 2018.03
- Provided exceptional customer support to address any concerns or inquiries from attendees before, during or after an event.
- Collaborated with team members for consistent and seamless customer support across all channels.
- Delivered exceptional customer support by addressing technical issues promptly and providing timely solutions.
- Collaborated with cross-functional teams to implement process improvements that increased efficiency in customer support.
Customer Service
Anker Brauerei
2013.08 - 2015.05
- Increased patient referrals with exceptional customer service and informative consultations.
- Interacted with customers and employees to resolve customer service concerns.
- Provided exceptional customer service through timely communication and problem resolution.
- Provided exceptional customer service and consistently performed quality services.
- Provided excellent customer service, addressing client concerns and requests promptly.
Education
Car Mechanic - Repairs And Restorations
Berufsschule Nagold, Germany
2001.04 -
Skills
Customer support expertise
Commercial customer support
Business customer support
Telephone customer support
Timeline
Test Driver
Straesser Automotive
2023.08 - 2024.08
Test Driver
Auto Motor and Sport
2019.10 - 2023.05
Technician for Emissions
Emissions Analytics
2018.04 - 2019.08
Customer Support
Auto Motor and Sport (Magazine)
2015.07 - 2018.03
Customer Service
Anker Brauerei
2013.08 - 2015.05
Car Mechanic - Repairs And Restorations
Berufsschule Nagold, Germany
2001.04 -