Jenny Mae Libutan
Antipolo,Rizal
Summary
Bringing strong leadership and communication skills, I excel in coordinating team efforts to meet targets. With knack for problem-solving and proactive approach, I foster positive work environment that motivates colleagues. My background in various roles has honed my ability to adapt quickly and manage multiple tasks efficiently.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Jadec Promo Inc
Pasig City, Philippines
08.2024 - 04.2026
- Planned and communicated daily manufacturing tasks and targets.
- Monitored inventory levels, placing orders as necessary to avoid stock shortages.
- Managed inventory records effectively, making sure there were no discrepancies between sales and stock figures.
- Organised and scheduled employee shifts and breaktimes.
- Supervised daily shift operations, identifying and resolving issues to maintain seamless service delivery.
Shift Manager
Savory Fastfood Incorporated
Quezon City, Philippines
05.2020 - 07.2024
- I am passionate about food and service, and I thoroughly enjoy creating excellent experiences for our customers.
- Managed cash handling processes, including till reconciliation and deposit preparation, with zero discrepancies.
- Resolved customer complaints with tact and diplomacy, turning dissatisfied guests into repeat customers.
- Coordinated with kitchen and front-of-house teams to maintain seamless service during peak hours.
Customer Sales Associate
MFC Bistro Foods Corporation
Makati City
05.2018 - 01.2020
- Greeted customers with a warm and friendly welcome when entering the establishment.
- Adhered to food safety regulations and guidelines, contributing to a safe and compliant working environment.
- Trained new staff members, imparting knowledge of service protocols and customer interaction techniques.
Food and Beverage Intern
Privato Hotel
Pasig City
08.2017 - 11.2017
- Maintained clean, safe working environments to eliminate accident risks.
- Built and maintained courteous and effective working relationships.
Housekeeping Intern
Privato Hotel
Pasig City
08.2017 - 11.2017
- Cleaned guest rooms and changed linen to high standards.
- Maintained high standards of cleanliness and hygiene in guest rooms, adhering to hotel policies.
- Handled lost and found items according to hotel policy, safeguarding guest property.
- Provided excellent customer service by responding to guest requests courteously.
Education
A-Levels - Hotel and Restaurant Services
Datamex Institute of Computer Technology
Pasig City04-2018
Skills
- Flexible
- Knowledge of food service relations
- Verbal and written communication
- Persistence
- Shift operations management
- Cash handling
- Performance monitoring
- Customer relations
Certification
- Food and Beverage NCII, 2016-06-01
- Cookery NCII, 2016-10-01
- Food and Beverage NCIII, 2018-08-01
References
- Juan Christopher Cardenas, Shift Manager at Classic Savory, Quezon City, +639911741329
- Benjamin Parco, Area Supervisor at MFC Bistro Foods Corporation, Makati City, +639666095868
- Hazel Anne Perez, Manager at Wildflour Restaurant, Taguig City, +639266110303
- Anabelle Alfonso, Shift Supervisor at Tokyo Milkcheese Factory Cafe, Pasig City, +639981814857
Timeline
Shift Supervisor
Jadec Promo Inc
08.2024 - 04.2026
Shift Manager
Savory Fastfood Incorporated
05.2020 - 07.2024
Customer Sales Associate
MFC Bistro Foods Corporation
05.2018 - 01.2020
Food and Beverage Intern
Privato Hotel
08.2017 - 11.2017
Housekeeping Intern
Privato Hotel
08.2017 - 11.2017
A-Levels - Hotel and Restaurant Services
Datamex Institute of Computer Technology