Jenny Lyn Bazan
TECH/BILLING SUPPORT( CALL CENTER REP.)
8 Palayan St. Cor. Dinorado Payatas A Q.C.
Summary
To be able to find a career in the corporate world that would enhance my capabilities as an individual while providing help for the growth of the company
Overview
20
20
years of professional experience
39
39
years of post-secondary education
Work History
Tech/Billing Support (Call Center)
Alorica Philippines (T-MOBILE)
Cubao Quezon City
02.2022 - 05.2024
- Effectively communicated complex technical information to non-technical users both verbally and in writing.
- Proactively identified trends in customer issues, enabling faster resolution times and improved overall performance.
House Cleaner
Tidy Monkey Cleaner
Batasan Quezon City
12.2021 - 02.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Domestic Helper
Sunlight Agency
Tuen Mun
09.2016 - 10.2021
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Cashier/Lead Telemarketer
Bonchon Chicken
Tomas Morato Quezon City
02.2014 - 07.2015
- Reduced wait times for customers by effectively managing the cashier team and prioritizing tasks.
Service Crew
Jollibee Foods Corp.
SM North Annex
01.2004 - 07.2004
- Enhanced customer satisfaction by providing efficient and friendly service.
Education
Associate of Science - Associate in Information Technology
DATAMEX Institute of Computer Studies
Quezon City 07.2004 - 03.2024
Associate of Arts - Hotel And Restaurant Seevices
Social Service Development Department
TESDA 11.2004 - 01.2024
Skills
Self Motivation
undefinedTimeline
Tech/Billing Support (Call Center)
Alorica Philippines (T-MOBILE)
02.2022 - 05.2024
House Cleaner
Tidy Monkey Cleaner
12.2021 - 02.2022
Domestic Helper
Sunlight Agency
09.2016 - 10.2021
Cashier/Lead Telemarketer
Bonchon Chicken
02.2014 - 07.2015
Associate of Arts - Hotel And Restaurant Seevices
Social Service Development Department
11.2004 - 01.2024
Associate of Science - Associate in Information Technology
DATAMEX Institute of Computer Studies
07.2004 - 03.2024
Service Crew
Jollibee Foods Corp.
01.2004 - 07.2004
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