JENNYFFER RODRIGUEZ
Account Associate/Customer Service Representative
Davao City,Davao Del Sur
Summary
Knowledgeable and dedicated customer service professional with extensive experience in BPO industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with supervisor and manager. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Customer Service Representative
VXI Global Holdings B.V Philippines
Davao City, Philippines
10.2018 - 06.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor's of Secondary Education -
Southern Leyte State University
San Juan Southern Leyte 06.2014 - 04.2018
Skills
Conflict resolution
Character Reference
Christa Delfa Basig: +63 995 614 1033
Carl Barte: +63 997 490 7113
Mark Laurence Curayag: +63 906 588 0048
Timeline
Customer Service Representative
VXI Global Holdings B.V Philippines
10.2018 - 06.2021
Bachelor's of Secondary Education -
Southern Leyte State University
06.2014 - 04.2018
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