Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennyfer Santos

38 Ironwood St. Greenwoods Executive Village, San Andres, Cainta, Rizal

Summary

Experienced and detail-oriented professional with strong expertise in end-to-end sourcing and recruitment, successfully managing both niche profiles and general roles across multiple accounts. Highly motivated by challenges, adaptable, and consistently focused on achieving success while maintaining exceptional standards of quality and customer satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Human Resources Support Specialist

More Staffing LLC
01.2023 - 09.2024

Collaborate with hiring managers to draft and update detailed job descriptions.
Post job ads on various job boards (e.g., Indeed, LinkedIn, Upwork) and company career pages.
Promote job openings on social media platforms like LinkedIn and Facebook.
Develop and execute recruitment campaigns (e.g., email campaigns) to attract potential candidates.
Use an Applicant Tracking System (ATS) to manage applications, track candidates, and schedule interviews.
Review resumes and cover letters to shortlist candidates who meet the job qualifications.
Conduct phone or video screenings to assess candidate qualifications, experience, and interest.
Start background checks (employment history, education) as needed.
Coordinate and schedule interviews with hiring managers.
Provide candidates with detailed interview schedules, expectations, and any pre-interview materials.
Keep candidates informed on their status throughout the process (e.g., confirm interviews, send reminders, give feedback).
Maintain consistent communication with candidates to keep them engaged throughout the process.
Gather feedback from candidates about their experience to improve the recruitment process.
Work with HR and hiring managers to extend job offers, negotiate terms, and provide offer letters.
Follow up with candidates who haven’t responded to offers to ensure timely hiring.

Talent Acquisition Lead

Sutherland
05.2022 - 01.2024

Sourcing Lead for Sutherland Shaw, Taguig, Cubao, and Carmona Sites
Collaborates with Talent Acquisition Partners to develop and implement strategies that meet hiring needs.
Regularly analyzes sourcing data, preparing reports, and providing recommendations to enhance hiring operations.
Works closely with the Digital Marketing Team to create and execute social media and online campaigns aimed at generating leads and attracting qualified candidates.
Builds and maintains a robust candidate pipeline through Direct Sourcing to ensure immediate and future hiring needs are met.
Manages the Employee Referral Program (ERP), including incentives, promotions, and payout processing.
Oversees the Sign-on Bonus program for new hires, addressing inquiries and managing payouts.
Serves as the point of contact for consolidating ERP and Sign-on Bonus endorsements across Philippine sites.
Acts as the main liaison for the Recruitment team, introducing new sourcing practices.
Addresses queries from candidates, employees, line managers, and recruitment partners in a timely and professional manner.
Provides mentoring and coaching to Sourcing Associates through weekly one-on-one sessions to improve performance.
Leads and executes special projects and initiatives as assigned.
Facilitates class talks, New Hire Orientation, Employee Referral Program, and Applicant Referral Program.
Updates daily recruitment and sourcing reports.

Achievements:
FY22 Sutherland Q1 Top Performer
FY22 Sutherland Q3 Top Performer
FY23 HR Excellence Awardee

Talent Acquisition - Sr. Sourcing

Sutherland
05.2019 - 04.2022

Leverage expertise in the sourcing function to streamline the applicant pool, ensuring that recommended candidates meet both hiring needs and business requirements.
Oversee sourcing activities such as posting open roles on internal and external platforms.
Act as a resource for candidates, providing information about the hiring process and maintaining consistent communication to foster interest in joining the organization.
Coordinate and monitor third-party recruitment vendors to ensure effective collaboration.
Provide critical input into recruitment strategies and marketing plans, ensuring that the most effective channels are utilized to meet hiring needs.
Ensure the accuracy of reports and the proper application of recruitment processes.
Support additional recruitment-related tasks as assigned.

Achievement:
FY21 Sutherland Q2 Top Performer

Talent Acquisition - Sourcing Specialist

Sutherland
10.2017 - 04.2019

Site POC for Sutherland Shaw
Conducts phone screenings for both passive and active candidates to assess basic qualifications.
Leads generation and mining to identify potential candidates.
Posts new job openings across various social media platforms to attract qualified applicants.
Facilitates class talks, Employee Referral Program (ERP), and Applicant Referral Program (ARP) to engage potential candidates.
Manages and oversees the Employee Referral Program, including incentive requests, promotions, and advertisements.
Manages the Applicant Referral Program, handling incentive requests, promotions, and advertisements.
Organizes and manages Shaw site events, such as Open Houses and ERP Floorwalks, to promote recruitment efforts.
Addresses inquiries and manages payouts related to the Employee Referral Program.
Provides daily updates on sourcing reports to track progress and results.
Distributes leads among the Sourcing team to ensure proper candidate coverage.
Manages daily endorsements from Sourcing Recruitment Assistants (SRAs).
Oversees Caravan endorsements and events to support recruitment initiatives.
Performs other duties as assigned to support overall sourcing and recruitment efforts.

Sourcing Specialist

Interglobe Technolgies
05.2015 - 10.2017

Conducted applicant screening through telephone interviews to assess qualifications and suitability for open positions.
Evaluated candidates' skills and credentials to match them with relevant job opportunities.
Sourced qualified applicants via job portals, social media platforms (such as Facebook), and other online channels.
Posted new job openings on affiliated websites and managed online recruitment campaigns.
Assisted applicants and managed incoming recruitment calls.
Engaged in lead mining to identify potential candidates for non-agent positions, including Team Leaders, Trainers, and Operations Managers, using diverse sourcing strategies and channels.
Supported the recruitment process by ensuring the implementation of departmental objectives and overseeing day-to-day recruitment activities.
Provided strategic recommendations on effective sourcing channels and methods for attracting quality candidates.
Developed and executed targeted recruitment initiatives, including job fairs, advertisements, and networking efforts.
Sourced passive candidates through networking, branding initiatives, and outreach at job fairs and universities.
Ran social media campaigns to generate a pool of volunteers and potential candidates.
Maintained daily updates of sourcing reports and recruitment trackers.
Collaborated with sourcing partners to communicate the required skill sets for open positions.
Sourcing Tools:

Online: JobStreet, LinkedIn, Facebook, and other job portals.
Offsite Activities: Job fairs, caravans, and recruitment events.
Vendor Management: Established and maintained partnerships with external vendors.

Sourcing Associate

IBEX Global
12.2014 - 05.2015

Conducted initial interviews and phone screenings for both agent and non-agent positions to evaluate candidate qualifications.
Coordinated and conducted 50-80 phone interviews daily to assess applicants.
Scheduled interviews for candidates sourced from online platforms such as JobStreet, Microsite, and YouDeserveMore.
Reviewed resumes and applications to identify and shortlist qualified candidates.
Provided accurate and up-to-date information regarding the company and job roles to potential hires.
Facilitated class talks and promoted the Employee Referral and Applicant Referral Programs.
Tracked and monitored hires through the Employee Referral Program.
Maintained daily updates of recruitment and sourcing reports.

Human Resources Administrative Officer

Xpress Media Philippines Inc.
06.2010 - 06.2012

Executive/ Administrative Assistant to the Executive Director
Sets meetings for the Executive Director
Collates all reports from each department
Coordinates with suppliers, partners and other external entities
Filling of all important documents
Follow up Account Receivable
Monitor and prepares daily report on sales invoices, bank movement and petty cash movement
Handled billings and processed check preparations from our partners/vendors/suppliers
Processed Liquidation/budget holder
Prepare billing advice/statement of account

Human Resource Officer
Manned the front desk and kept all the applicants’ resume.
Conducted initial interview.
Handled job offer and job orientation.
Makes the contract of employees
Prepares and files the DTRs of all employees
Process bank account application of newly hired employees for payroll
Listens to and addresses work related issues and concerns of employees
Handles employment verification and issues the Certificate of Employment if requested

Logistic Coordinator
Purchase office supplies etc
Collect payment from clients
Send proposals, mock up and coordinate with clients

Education

Associate of Science - Business Information Management

AMA CLC
Quezon City
06.2009

Skills

    Talent Acquisition

    Background Checks

    Onboarding and Orientation

    Employee Onboarding

    Candidate Sourcing

    Pre-Employment Screening

    Recruitment Strategies

    Recruitment

    Team Collaboration

    Adaptability and Flexibility

Certification

Taleo Oracle

Workable

Smart Recruiters

Supply Chain - New Product Development

Timeline

Human Resources Support Specialist

More Staffing LLC
01.2023 - 09.2024

Talent Acquisition Lead

Sutherland
05.2022 - 01.2024

Talent Acquisition - Sr. Sourcing

Sutherland
05.2019 - 04.2022

Talent Acquisition - Sourcing Specialist

Sutherland
10.2017 - 04.2019

Sourcing Specialist

Interglobe Technolgies
05.2015 - 10.2017

Sourcing Associate

IBEX Global
12.2014 - 05.2015

Human Resources Administrative Officer

Xpress Media Philippines Inc.
06.2010 - 06.2012

Associate of Science - Business Information Management

AMA CLC
Jennyfer Santos