Jenny Babe Y. Garcia
Mandaluyong City
Summary
Highly motivated Telesales Representative consistently achieving impressive sales results and developing strong customer relationships through effective needs analysis and delivery of innovative solutions. Expertise extends to Collection staff member role, excelling in managing accounts and implementing strategic debt recovery tactics. Strong desire to contribute to team's success, eager to bring talents and experience to drive innovation within organization.
Overview
6
6
years of professional experience
Work History
Telecollector/ Collection Staff
Radiowealth Finance Company
Mandaluyong City
01.2023 - Current
- Payment reminder, Collect Payment, Offer Restructuring, Customer Assistant
- Monitoring customer accounts and detecting overdue payments
- Collecting and analyzing data for a selected payment/debt history
- We are consulting and helping clients with a case of billing and credit problems
- Inbound and Outbound calls, assisting customer concerns and giving customer satisfaction
- Ensured accurate client contact information updates for the branch.
- Coordinating with the branch regarding client's request or incident report
- Initiated welcome calls for newly booked and repeat clients.
Telemarketing Associate
Security Bank
Makati City
01.2022 - 01.2023
- Portfolio Action- Contact clients to offer Balance Conversion, Ready Cash, Balance Transfer, and Convert to Charge light
- Supplementary - Provide the supplementary card to the primary cardholder
- A supplementary credit card is a secondary card issued under a credit card account that the principal or primary cardholder can give to a family member (child, spouse, sibling, or parent), partner, or trusted friend
- Checking and Savings Accounts - Security Bank provides checking and savings accounts to existing and new clients
Retail Merchandiser
Star Kaffea Corp.
Mandaluyong City
01.2019 - 01.2020
Education
Bachelor Of Science In Business Administration - Major in Financial Management
Rizal Technological University
Boni Ave. Mandaluyong City 01.2022
Senior Highschool -
Highway Hills Integrated School
Brgy. Highway Hills Mandaluyong City 01.2018
Secondary -
Highway Hills Integrated School
01.2016
Primary -
Nueve De Febrero Elementary School
Nueve De Febrero St. Mandaluyong City 01.2012
Skills
- Trustworthy and Honest
- Time Management
- Effective Leadership skills
- Ability work under pressure
- Good communication skills
- Computer Literate
Additional Information
Jastine Mercenes
Sales associate,Starling Bank
09476235126
Jayson Noveda
Program Officer,Mother Earth Foundation
09175541428
Finita Juria
Supervisor,Security Bank
09674319302
Timeline
Telecollector/ Collection Staff
Radiowealth Finance Company
01.2023 - Current
Telemarketing Associate
Security Bank
01.2022 - 01.2023
Retail Merchandiser
Star Kaffea Corp.
01.2019 - 01.2020
Secondary -
Highway Hills Integrated School
Bachelor Of Science In Business Administration - Major in Financial Management
Rizal Technological University
Senior Highschool -
Highway Hills Integrated School
Primary -
Nueve De Febrero Elementary School