Jenny Anne Marcial

• Responsible for sales performance and staff.
• Daily Inventory Management
• Store Supervision

Responsible for general management, direction and coordination

• Daily Inventory Management
• Oversee and manage finances
• Sales performance reporting
• Product and Cost Control
• Facilitates Manpower forecasting

• Implemented inventory management processes, optimising stock levels and reducing waste in food supplies.
• Trained and mentored staff on customer service standards, promoting a positive dining experience for guests.
• Maintained compliance with health and safety regulations, safeguarding guest wellbeing and restaurant standards.
• Managed daily operations of the restaurant, overseeing food quality and customer service standards.
• Coordinated daily operations of restaurant, fostering team collaboration and enhancing service delivery.
• Scheduled employees to keep shifts well-staffed.
• Managed daily operations of a busy city centre restaurant, overseeing both front-of-house and kitchen staff to maintain high service standards.
• Handled inventory management, including ordering supplies and conducting regular stock takes.
• Handled escalated customer complaints to provide full resolutions and promote loyalty.
• Maintained high levels of cleanliness, organisation, storage and sanitation of food and beverage products to ensure quality.
• Performed restaurant walk-through to gauge timeliness and excellent service quality.

• Monitored inventory levels and conducted regular stock audits to maintain optimal supply.
• Assisted in the scheduling of staff shifts to optimise workforce allocation during peak hours.
• Oversaw daily operations to ensure compliance with health and safety regulations across locations.
• Oversaw customer service operations to maintain high levels of satisfaction and loyalty.
• Monitored staff performance and developed improvement plans.

• WordPress development.
• Overseeing the design and graphic marketing materials.
• Gathering data on campaign success, often through collecting audience feedback.

• Documented buy and sell orders following company protocol.
• Risk management.
• Buy and sell of stocks
• Analysed market trends and data to inform trading strategies and optimise investment decisions.

• Provided technical support and training to staff on hardware and software applications.
• Plan, implement and manage information systems within the government offices.
• Developed and implemented IT policies and procedures to maintain data security and compliance.
• Monitored system performance and conducted regular maintenance to prevent technical issues.
• Installed new hardware and software to meet system specifications and user needs.
• Developed user manuals to provide written reference and convey information.