Jenny Perez
Head Administrator
Pasig, Metro Manila
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
14
14
years of professional experience
Work History
Head of Administration
Tsung Fang Ind. Corp
01.2019 - Current
- Supervised daily operations of the administration department, providing guidance and support to team members.
- Managed financial resources for the department, ensuring optimal allocation and cost-saving measures.
- Ensured compliance with industry regulations through diligent monitoring, reporting, and remediation efforts when necessary.
- Streamlined administrative processes by implementing efficient systems and procedures, leading to increased productivity.
- Contributed significantly to overall company growth by successfully managing all aspects of administrative functions while maintaining a strong focus on customer service excellence throughout the organization.
Financial Advisor
Sunlife Of Canada Phils.
01.2023 - Current
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
Financial Advisor
Sunlife Grepa Financial Inc
01.2019 - 12.2022
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Developed and maintained strong relationships with clients to maximize satisfaction.
- Assisted clients with preparing financial plans, conducting investment research, and completing trades and transactions to assess and meet financial goals.
Restaurant Server
KFC Restaurant
01.2017 - 12.2018
- Utilized point-of-sale system effectively for order entry, inventory tracking, and payment processing tasks.
- Handled cash with high accuracy and took care to check bills for fraud.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
ESL Teacher
Wawtell Inc.
01.2010 - 12.2015
- Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
- Supported language development for non-native speakers by providing one-on-one tutoring sessions tailored to individual needs.
- Supported students holistically to achieve academic success.
- Encouraged students to deepen knowledge with additional learning opportunities.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
Education
Bachelor of Science - Computer Science
Jose Rizal University
80 Shaw Blvd, Mandaluyong City 04.2001 -
High School Diploma -
Saint Patrick's Academy
Dingalan, Aurora 03.2024 -
Skills
Analytical Thinking
Decision-Making
Team Building and Leadership
Organizational Skills
Regulatory Compliance
Business Needs Identification
Documentation And Reporting
Excellent Communication
Bookkeeping
Staff Management
Work Planning and Prioritization
Time Management
Operational Improvements
Office Management
Payroll and budgeting
Timeline
High School Diploma -
Saint Patrick's Academy
03.2024 -
Financial Advisor
Sunlife Of Canada Phils.
01.2023 - Current
Head of Administration
Tsung Fang Ind. Corp
01.2019 - Current
Financial Advisor
Sunlife Grepa Financial Inc
01.2019 - 12.2022
Restaurant Server
KFC Restaurant
01.2017 - 12.2018
ESL Teacher
Wawtell Inc.
01.2010 - 12.2015
Bachelor of Science - Computer Science
Jose Rizal University
04.2001 -