Jenny Patalinghug
Surigao City, Province Of Surigao Del Norte
Summary
Adept at maintaining records and managing schedules, I leveraged my typing speed and multitasking abilities to enhance operational efficiency at Company. As a General Office Clerk and Crew Member, I improved customer satisfaction significantly by streamlining communication and providing exceptional service, showcasing my strong organizational skills and customer-oriented approach.
Overview
20
20
years of professional experience
Work History
General Office Clerk
Company
Surigao City, Province Of Surigao Del Norte, Philippines
05.2008 - Current
- Maintained confidentiality while handling sensitive information across various departments within the organization.
- Updated company databases regularly to ensure accurate employee contact information was readily available when needed.
- Streamlined communication processes by managing correspondence, emails, and phone calls in a timely manner.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Improved customer satisfaction by addressing inquiries professionally and efficiently.
Crew Member
Company
Surigao City, Province Of Surigao Del Norte
10.2004 - 12.2007
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Bachelor of Science - Banking And Finance
Notheastern Mindanao Colleges
Surigao City, Province Of Surigao Del Norte, Philippines04-2008
No Degree - 1 Year Data Encoder (1 Year Scholar of TESDA)
Saint Michael College
Nasipit Agusan Del Norte04-2003
Skills
- Scheduling appointments
- Filing systems
- Maintaining records
- Typing speed
Timeline
General Office Clerk
Company
05.2008 - Current
Crew Member
Company
10.2004 - 12.2007
Bachelor of Science - Banking And Finance
Notheastern Mindanao Colleges
No Degree - 1 Year Data Encoder (1 Year Scholar of TESDA)
Saint Michael College