Jenny Grace Macahilos

Detail-oriented and results-driven with expertise in records retrieval, quality assurance, and training, I ensure accurate and timely document retrieval while maintaining detailed records for analysis and compliance. My expertise in cross-referencing and data management supports efficient operations and data integrity.

As a Quality Assurance Analyst and Trainer, I have enhanced service quality by conducting evaluations, providing feedback, and delivering targeted training programs. My background in customer service has strengthened my ability to resolve inquiries efficiently and collaborate for exceptional service.

Proficient in communication, time management, and data entry, I work well under pressure and am committed to accuracy, efficiency, and customer satisfaction.