Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Seminars Attended
Certification and Seminars Attended
Timeline
Generic
Jennilyn Castillano

Jennilyn Castillano

Executive Assistant/Accounting Staff/Customer Service Representative

Summary

Dedicated professional with a diverse background, starting as a customer service representative, honing communication and leadership skills. Then as an Accounting Assistant, Secretary, and Admin staff, I gained proficiency in clerical tasks, decision-making, multitasking, and accounting principles. Developed abilities in Hosting and Coordinating Events, both in previous company events and church activities. As a church leader and volunteer, I've cultivated patience, perseverance, and empathy, mastering the art of effective communication through active listening. Seeking a position where I can leverage these skills, contribute meaningfully, and embark on a long-term career journey.

Overview

10
10
years of professional experience
1
1
Certification
2
2
Languages

Work History

Accounting Assistant

Modair Manila Co. LTD., Inc.
7 2021 - 3 2024

Proficient Accounting Assistant with expertise in key responsibilities:

  • Petty Cash Custodian: Ensured meticulous management and security of petty cash funds, maintaining financial accuracy.
  • QNE Accounting System: Demonstrated proficiency in utilizing the QNE Accounting System, enhancing efficiency in financial processes.
  • Payable, Billing: Managed accounts payable and billing processes, ensuring accuracy and timely financial transactions.
  • Clerical Works: Executed various clerical tasks, maintaining organized financial records and supporting smooth accounting operations.
  • Bank Transactions: Conducted and reconciled bank transactions, ensuring precision in financial records.
  • BIR VAT Refund Processing: Successfully processed VAT refund submissions to BIR, showcasing knowledge of regulatory compliance.
  • Check Preparation and Release: Oversaw the preparation and release of checks, adhering to financial protocols and attention to detail.

Established credibility and cultivated positive relationships with management and colleagues through consistent dedication to excellence in accounting practices.

Accounting Assistant

San Antonio Marketing Enterprises Inc
08.2018 - 07.2021

Accomplished Accounting Assistant with expertise in various key responsibilities:

  • Petty Cash Custodian: Managed and safeguarded petty cash funds, ensuring accuracy and transparency in financial transactions.
  • Payables and Receivables: Handled invoicing, tracked payments, and managed accounts payable and receivable processes, ensuring timely and accurate financial transactions.
  • Clerical Works: Executed various clerical tasks, maintaining organized financial records and supporting seamless accounting operations.
  • Bank Transactions: Conducted and reconciled bank transactions, ensuring precision in financial records.
  • BIR Monthly and Yearly Reports: Compiled and submitted accurate reports to meet BIR (Bureau of Internal Revenue) requirements, showcasing regulatory compliance.
  • Check Preparation and Release: Managed the preparation and release of checks, demonstrating attention to detail and adherence to financial protocols.

Additionally, took on the responsibility of overseeing overall accounting transactions in the absence of the bosses, underscoring trustworthiness and reliability. Established credibility and fostered positive relationships with management and colleagues through consistent dedication to excellence in accounting practices.

Customer Service Representative (4 Month Contract)

TaskUs
04.2017 - 08.2017
  • Dedicated part-time Teammate with a strong work ethic, successfully balancing a 4-month contract role while pursuing college studies.
  • Efficiently managed 4-hour daily shifts, attending classes at night. Specialized in placing orders at various restaurants on behalf of clients, consistently exceeding daily target calls.
  • Demonstrated ability to thrive in a multitasking environment, showcasing commitment and reliability in meeting job responsibilities while pursuing academic goals.

Secretary and Administration Assistant

The River Of God Christian Fellowship Inc
09.2013 - 11.2016
  • Experienced Secretary and Admin Assistant with a comprehensive skill set. Proficient in managing administrative tasks, scheduling appointments, and coordinating office and church operations.
  • Adept at handling correspondence, maintaining records, and ensuring seamless communication within the organization.
  • Proven ability to multitask, make informed decisions, and maintain confidentiality while leading different ministries or departments.
  • Flexible to handle different tasks all at the same time including clerical work, bookkeeping, and conducting seminars and teachings.

Customer Service Representative

Call Center Solution For You
02.2011 - 09.2013
  • Accomplished Customer Service Representative with a proven track record. Initially entrusted with selling medical equipment and addressing inquiries, demonstrating in-depth product knowledge and excellent customer engagement.
  • Subsequently, excelled in aiding clients to maximize compensation from their prior work. Offering assistance and services to them.
  • Recognized as one of the top agents, highlighting a consistent commitment to excellence and delivering outstanding results.

Education

Bachelor of Science - Business Administration Major in Marketing Mgmt.

Colegio De Porta Vaga
Imus, Philippines
04.2014 - 2018.04

High School -

Bacoor National High School - Main
Bacoor, Philippines
01.2006 - 2010.04

Elementary School -

Ligas 1 Elementary School
Bacoor, Province Of Cavite, Philippines
01.2000 - 2006.04

Skills

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Certification

Events Management Services - National Certificate III, 04/01/24, 04/01/29, I hold a National Certificate III in Events Management Services, which has equipped me with comprehensive skills and knowledge in planning, coordinating, and executing successful events. With this certification, I have gained expertise in various areas of event management. Throughout the program, I have developed a strong foundation in event planning and coordination. From conceptualizing, managing budgets and logistics, I have learned how to handle events of different scales and types effectively. Marketing and promotion are also areas of expertise for me. I have learned effective strategies to attract attendees through various channels, including social media, email campaigns, and traditional advertising. Building and maintaining relationships with stakeholders is another skill I have acquired. I understand the importance of effective communication, negotiation, and collaboration with clients, sponsors, vendors, and attendees to ensure successful partnerships and seamless event execution. I have also learned how to identify and mitigate potential risks associated with events. From contingency planning to compliance with safety and legal requirements, I am well-versed in risk management strategies. By highlighting my National Certificate III in Events Management Services on my resume, I am showcasing my dedication to professionalism, attention to detail, and commitment to delivering exceptional output in any job position I may serve.

Personal Information

Citizenship: Filipino

Seminars Attended

  • Social Media Management
  • Enhancement Seminar
  • Leadership Seminar Workshop
  • 11th Annual Business Student's Summit

Certification and Seminars Attended

Events Management Services - National Certificate III

April 2024 to April 2029

I hold a National Certificate III in Events Management Services, which has equipped me with comprehensive skills and knowledge in planning, coordinating, and executing successful events. With this certification, I have gained expertise in various areas of event management.

• Throughout the program, I have developed a strong foundation in event planning and coordination. From conceptualizing, managing budgets and logistics, I have learned how to handle events of different scales and types effectively.

• Marketing and promotion are also areas of expertise for me. I have learned effective strategies to attract attendees through various channels, including social media, email campaigns, and traditional advertising.

• Building and maintaining relationships with stakeholders is another skill I have acquired. I understand the importance of effective communication, negotiation, and collaboration with clients, sponsors, vendors, and attendees to ensure successful partnerships and seamless event execution.

• I have also learned how to identify and mitigate potential risks associated with events. From contingency planning to compliance with safety and legal requirements, I am well-versed in risk management strategies.


By highlighting my National Certificate III in Events Management Services on my resume, I am showcasing my dedication to professionalism, attention to detail, and commitment to delivering exceptional output in any job position I may serve.


Seminars Attended with Certificates:

1. Social Media Management

The Social Media Management course is valuable for gaining insights into effective online presence. I learned content strategy, analytics, community engagement, and platform-specific techniques which I can apply in general not just in Social Media.

2. Enhancement Seminar

3. Leadership Seminar Workshop

4. 11th Annual Business Student's Summit

Timeline

Events Management Services - National Certificate III, 04/01/24, 04/01/29, I hold a National Certificate III in Events Management Services, which has equipped me with comprehensive skills and knowledge in planning, coordinating, and executing successful events. With this certification, I have gained expertise in various areas of event management. Throughout the program, I have developed a strong foundation in event planning and coordination. From conceptualizing, managing budgets and logistics, I have learned how to handle events of different scales and types effectively. Marketing and promotion are also areas of expertise for me. I have learned effective strategies to attract attendees through various channels, including social media, email campaigns, and traditional advertising. Building and maintaining relationships with stakeholders is another skill I have acquired. I understand the importance of effective communication, negotiation, and collaboration with clients, sponsors, vendors, and attendees to ensure successful partnerships and seamless event execution. I have also learned how to identify and mitigate potential risks associated with events. From contingency planning to compliance with safety and legal requirements, I am well-versed in risk management strategies. By highlighting my National Certificate III in Events Management Services on my resume, I am showcasing my dedication to professionalism, attention to detail, and commitment to delivering exceptional output in any job position I may serve.
04-2029

Accounting Assistant

San Antonio Marketing Enterprises Inc
08.2018 - 07.2021

Customer Service Representative (4 Month Contract)

TaskUs
04.2017 - 08.2017

Bachelor of Science - Business Administration Major in Marketing Mgmt.

Colegio De Porta Vaga
04.2014 - 2018.04

Secretary and Administration Assistant

The River Of God Christian Fellowship Inc
09.2013 - 11.2016

Customer Service Representative

Call Center Solution For You
02.2011 - 09.2013

High School -

Bacoor National High School - Main
01.2006 - 2010.04

Elementary School -

Ligas 1 Elementary School
01.2000 - 2006.04

Accounting Assistant

Modair Manila Co. LTD., Inc.
7 2021 - 3 2024
Jennilyn CastillanoExecutive Assistant/Accounting Staff/Customer Service Representative