Job Search Status
Open to workDesired start date: Immediately
Open To Work
Jenniflor Dianne Cabasaan
Social Media Virtual Assistant With Inbox Management
Laoag, Province Of Ilocos Norte,ILN
Work Preference
Summary
Virtual Assistant specializing in social media support and customer engagement. With hands on experience in managing daily inquiries, content posting, and booking coordination for a multi-branch business. Skilled in basic Canva design and Cupcut edit, cross-posting, and maintaining active, responsive pages. Focus on helping brands increase engagement and convert inquiries into bookings.
Overview
3
3
years of professional experience
Work History
Content and Posting Support
Brow Code Beauty Lounge
01.2023 - 03.2026
- Created and posted content using Canva and Cupcut.
- Cross-posted content across multiple branch pages.
- Assisted in reviewing captions, layouts, and promotions.
Social Media and Customer Support
Brow Code Beauty Lounge
01.2023 - 03.2026
- Managed daily inquiries via Facebook.
- Maintained fast response time, improving client engagement and booking flow.
- Assisted clients with service details, pricing and scheduling.
- Handled appointment bookings for multiple branches.
- Monitored supplies and coordinated stock needs across branches.
- Maintained organized client records and daily reports.
- Assisted in Payroll preparation.
Booking Specialist
Brow Code Beauty Lounge
01.2023 - 03.2026
- Met or exceeded monthly revenue targets through diligent monitoring of bookings and upselling opportunities when applicable.
- Analyzed booking trends to identify areas for improvement or expansion within the business''s offerings.
- Maintained accurate records of all bookings, ensuring easy access to information for both staff and customers.
- Collaborated with team members to ensure seamless coordination of bookings across various departments and locations.
Operations Support Associate
Brow Code Beauty Lounge
01.2023 - 03.2026
- Maintained accurate records and documentation, ensuring compliance with company policies and regulatory guidelines.
- Trained and supervised employees on office policies and procedures.
- Monitored supplies and coordinated stock needs across branches.
- Maintained organized client records and daily reports.
Education
Bachelor of Science - Education
University of Makati
Taguig, Metro Manila, Philippines 04.2001 -
Skills
Content Posting
Basic Graphic Design (Canva)
Caption Writing
Cross Posting
Engagement and Inbox Management
Data Entry
Appointment Scheduling
Customer Support (Non-voice)
Timeline
Content and Posting Support
Brow Code Beauty Lounge
01.2023 - 03.2026
Social Media and Customer Support
Brow Code Beauty Lounge
01.2023 - 03.2026
Booking Specialist
Brow Code Beauty Lounge
01.2023 - 03.2026
Operations Support Associate
Brow Code Beauty Lounge
01.2023 - 03.2026
Bachelor of Science - Education
University of Makati
04.2001 -