Summary
Overview
Work History
Education
Skills
Educationalattainment
References
Training
Languages
Timeline
Generic
JENNIFER TRINIDAD

JENNIFER TRINIDAD

Manila

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience

Work History

Shift Manager 3

Krispy Kreme (Federal Brent Retail Inc.)
09.2022 - Current
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Implemented policies and standard operating procedures for continuous improvement.

Assistant Restaurant Manager

Chowking Edsa Arayat (Tan Howkcing Inc.)
03.2019 - 08.2022
  • Effective design and implementation of sales building initiative
  • Maintaining good public and community relation
  • Effective use and inventory of marketing collaterals and materials.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Monitored restaurant operations and adjusted schedules to meet peak customer demand.
  • Conducted regular meetings with staff to discuss performance and address any issues.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Developed unique events and special promotions to drive sales.

Cashier/Dining/Food Coordinator

Jollibee East Avenue (Opel Foods Corporation)
02.2010 - 02.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

Bachelor of Science - Entrepreneurship

Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines
04.2014

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training

Educationalattainment

Polytechnic University of the Philippines, Bachelor of Science in Entrepreneurship, 2014-2018, Bagong Silangan High School, Bagong Silangan Quezon City, 2004-2009, Doña Juana Elementary School, Brgy.Holy Spirit Commonwealth, Quezon City, 1998-2004

References

  • Divine Escobella, Logistic Associate, 09179032487
  • Maria Lourdes Gutierrez, Restaurant Manager Chowking, 09363222076

Training

  • Shift Management, 01/24/22
  • Inventory Management System for Assistant Restaurant Manager, 04/29/22

Languages

English
Advanced (C1)
English
Advanced (C1)

Timeline

Shift Manager 3

Krispy Kreme (Federal Brent Retail Inc.)
09.2022 - Current

Assistant Restaurant Manager

Chowking Edsa Arayat (Tan Howkcing Inc.)
03.2019 - 08.2022

Cashier/Dining/Food Coordinator

Jollibee East Avenue (Opel Foods Corporation)
02.2010 - 02.2019

Bachelor of Science - Entrepreneurship

Polytechnic University of The Philippines

Similar Profiles

CREATE PROFILE
JENNIFER TRINIDAD