Jennifer Pañoso
Staff Member
Taguig,Metro Manila
Summary
Proactive and dedicated, excelled at King Sisig Royal Food Corp. by leveraging strong teamwork and Microsoft Office expertise to enhance service quality and operational efficiency. Achieved notable improvements in customer satisfaction and productivity through innovative problem-solving and effective organizational skills. Cultivated positive relationships, driving product and service enhancements.
Overview
1
1
year of professional experience
2
2
Certifications
Work History
Staff Member
King Sisig Royal Food Corp.
08.2023 - Current
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Established positive relationships with customers and other staff members.
- Developed and improved time management and organizational skills to maximise personal productivity.
- Implemented innovative problem-solving techniques during challenging situations, resulting in swift resolution of issues without compromising quality standards.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Bachelor of Science - Hospitality Management
Philippine College of Science And Technology
Dagupan, Pangasinan06.2023
Olea National High School
Pangasinan04.2018
North Fairview Elementary School
North Fairview, QC03.2012
Skills
- Strong teamwork
- Cleaning and organization
- Customer service understanding
- Cleaning skills
- File Management
- Materials restocking
- Microsoft Office knowledge
Certification
NC II in Bread and Pastry Production
NC II in Food and Beverage Services
Reading
I’ve always loved diving into books, whether for learning or simply escaping into new worlds. Reading has helped me stay open-minded, sharpen my critical thinking, and even inspire some of the creative approaches I bring to teaching. I especially enjoy reading novels that explore human nature, as well as non-fiction books on personal development and education.
Accomplishments
- Documented and resolved discrepancies in inventory management, which led to a more efficient stock replenishment process and reduced food waste by 10%.
- Achieved a 20% increase in customer satisfaction by ensuring accurate and timely food preparation while maintaining excellent service quality.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Staff Member
King Sisig Royal Food Corp.
08.2023 - Current
NC II in Bread and Pastry Production
NC II in Food and Beverage Services
Bachelor of Science - Hospitality Management
Philippine College of Science And Technology
Olea National High School
North Fairview Elementary School
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