Jennifer Narvaez Tindugan-Adoviso

• Managed team of professionals, ensuring high-quality performance and adherence to company standards.
• Implemented safety protocols, maintaining a secure work environment for staff and visitors alike.
• Jennifer Narvaez Tindugan Adoviso (me), Curogram's local business partner, operated under the Guadalupe Nuevo, Makati City, business name SMJT Office Space Rental moved operations from CEZ Building in Guadalupe Nuevo, Makati, Philippines to Pearle 5 Realty Development Corporation, located at MIT 2 Building, 117 Gorordo Avenue, Lahug, Cebu City, and had a lease agreement with Curogram.
• Hired, trained and built high-performing team of sales representatives.
• Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
• Increased average deal size by upselling additional products and services to existing clients.
• Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.

• Managed team of professionals, ensuring high-quality performance and adherence to company standards.
• Implemented safety protocols, maintaining a secure work environment for staff and visitors alike.
• I, Jennifer Narvaez Tindugan Adoviso, Curogram's local business partner, ran SMJT Office Space Rental in Guadalupe Nuevo, Makati City.
• Enhanced operational efficacy via the implementation of cost-effective solutions and process simplification.

• Set appointments with salespeople (Michael Hsu and Shayan Nafisi) and potential customers (medical practices).

Company Overview: CareLuLu was a start-up company focused on sales and customer service.

• Helped founders fine tune their operations as they are start up company.
• Was CareLuLu's very first home-based independent contractor remotely working in Philippines that company has hired to do inbound sales.
• My primary task was to generate revenue for company, so this sales and customer service job required ~100 outbound and inbound calls and ~30 emails and texts per day negotiating with parents and daycare providers (sometimes with founders of company), enabling them to meet halfway and close deal for company so that we earn commissions from successful enrollments.

• Set appointments with daycare providers and potential customers (parents).
• Enhanced customer relationships with both parents and daycare providers through timely and professional follow-ups with prospective clients.
• Acted as first point of contact and set appointments for prospective clients (parents).

• Company Overview: A company that helps Real Estate Agents get appointments by hiring a home based workforce outside of the US and Canada
• This job also included CRM management, a little bit of data analysis in marketing, and email marketing
• A company that helps Real Estate Agents get appointments by hiring a home based workforce outside of the US and Canada

• Author Solutions Company Overview: Trafford US and Xlibris US is one of several imprints under Author Solutions Inc (Formerly Xlibris) https://bit.ly/3BSQvOW
• My main responsibility was to sell our publishing and marketing services worth thousands of dollars
• These services include editorial, design, layout and formatting, and more importantly marketing
• Marketing services include press releases, social media marketing, book signing events, web design, and print ads in publications like publishers weekly and Readers' Digest
• I was responsible for contacting at least 80 leads per business day and meet my personal monthly sales quota of an average of US$10,000
• I was also responsible in motivating the team to meet the team's monthly sales quota of an average of US$70,000
• This job also required strategics by tracking and reporting of individual performances within the team with higher management
• Trafford is one of several imprints under Author Solutions Inc

• Company Overview: Now Alorica, was my first BPO job
• Taking up to 60 inbound calls per day, my primary task was to close credit card sales over phone by completing phone applications in 7 minutes or less
• I was a consistent top seller and also consistently belonged to the top 5 list of agents with the highest rank in quality standards in the sales floor of more than 300 agents
• Now Alorica, was my first BPO job

• Required typical restaurant tasks like taking orders, bussing tables, food preparation, and cleaning